Retail Assistant Store Manager
About The Position
DeLallo Italian Marketplace is looking for a motivated, organized, and experienced Italian Specialty Store Assistant Manager to help lead daily store operations and support our grocery, customer service, kitchen, deli, bakery, and made-to-order departments. This is a great opportunity for someone who enjoys specialty foods, customer service, team leadership, and working in a fast-paced retail food environment. The ideal candidate is dependable, professional, confident, and able to lead, direct, and manage employees effectively. The Assistant Manager will support store leadership in the day-to-day operation of the Italian Marketplace. This position requires strong leadership skills, clear communication, good judgment, and the ability to direct employees to ensure departments are operating efficiently. Assistant Managers are expected to help manage workflow, assign tasks, support training, monitor employee performance, address daily operational needs, and help maintain DeLallo’s standards for quality, cleanliness, service, and presentation.
Requirements
- Previous retail, grocery, specialty food, restaurant, kitchen, customer service, or management experience preferred
- Prior leadership, supervisory, or management experience preferred
- Cash handling skills preferred
- Deli, bakery, and kitchen experience a plus
- Ability to lead, direct, and hold employees accountable
- Strong communication and decision-making skills
- Dependable, professional, and organized
- Strong customer service focus
- Ability to work in a fast-paced environment
- Ability to manage multiple priorities and shift direction as business needs change
- Ability to stand, walk, bend, lift, and remain active throughout the shift
- Comfortable working weekends, holidays, and peak seasonal periods
- Must be available to work 6 days per week
- Must be available to work every day from the Monday after Thanksgiving through Christmas Eve
Responsibilities
- Assist with the daily operation of the Italian Marketplace
- Lead, direct, and manage employees in grocery, customer service, kitchen, deli, bakery, and made-to-order areas
- Assign daily tasks and ensure work is completed accurately and efficiently
- Help train, coach, and support team members
- Monitor employee performance, productivity, and customer service standards
- Support store opening, closing, stocking, merchandising, customer service, and daily workflow
- Assist customers and help create a welcoming shopping experience
- Support cash handling, register procedures, and transaction accuracy as needed
- Monitor store conditions, product presentation, cleanliness, and organization
- Support food safety, sanitation, quality, and company standards
- Help ensure departments are properly staffed and prepared for business needs
- Communicate with store leadership regarding staffing, inventory, customer concerns, and operational needs
- Assist with problem-solving and maintaining a positive, productive work environment
- Support holiday, weekend, and high-volume business needs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
