Assistant Store Manager - Jersey Gardens
About The Position
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks an Assistant Store Manager to join its Jersey Gardens store in Elizabeth, New Jersey. The Assistant Store Manager partners with and supports the Store Manager in all aspects of store functions: Sales Generation, People Development, Operations and Visual Merchandising. The Assistant Store Manager's focus is to lead and guide through effective communication, training, coaching, and developing all Sales Supervisors, Sales, and Support Associates in the moment and on the sales floor or in the stock room. The Assistant Store Manager is also responsible for generating his or her own percentage of sales. The Assistant Store Manager must be proficient in performing and training all POS transactions, dealing with customer service issues, opening and closing the store, all operational practices, and visual merchandising standards.
Requirements
- Experience in a managerial retail role in a store/boutique setting
- Knowledge/interest in art, photography, literature
- Strong understanding of retail store operations and concepts
- Proven ability to lead and motivate a team
- Experience with client outreach and maintaining a client book
Responsibilities
- Daily monitoring of KPIs and sales results
- Set daily goals during the morning brief
- Embody the Selling Ceremony
- Propose challenges to the team to motivate them to reach their targets
- Develop data collection and data accuracy
- Train and empower the team to develop customer loyalty
- Train the team to recruit new clients through a personalized relationship
- Know and apply the Store Operation Procedures
- Organize and monitor all back-office activities (stock and cash point)
- Take actions to maintain an excellent level of cleanliness, facilities, and store maintenance.
- Prepare and monitor rolling inventory and annual fiscal inventory
- Consistently maintain the visuals guidelines and standards of presentation
- Lead by example in terms of presentation and grooming. Make sure the team is constantly representing the Brand (uniform policy, grooming guidelines, etc.)
- Communicate to the Head Office team qualitative and proactive feedback on products & visual merchandising to drive results
- Monitor performance: set clear daily/monthly target (sales, customer data capture, product knowledge)
- Build team spirit and an atmosphere that encourages performance and initiatives
- Value/reward performance and manage underperformance with constant feedback
- Coach in the moment.
- Discuss with HR any other development actions needed
- Identify potential succession plans within the store
- Communicate the Brand Strategy: Communicate upcoming events, store openings, key figures of the company
- Facilitate questions or concerns from your team regarding company goals and focus
- Develop curiosity and knowledge of competitors in the city, new retail stores, upcoming projects, local arts, events, restaurants
Benefits
- paid holidays
- vacation time
- sick and personal time
- medical, dental and vision insurance
- 401k matching
- discounts on travel
- discounts on entertainment
- discounts on MJ products
- access to discounts on other LVMH brands
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
