Assistant Store Manager

Ahold Delhaize • Goose Creek, SC

1d • Onsite

About The Position

The Assistant Store Manager's primary purpose is to support the management and duties of store operations to meet financial and sales goals. This role involves building associate and customer relations, promoting a strong culture in support of Food Lion's Strategy, and maintaining solid communication with the management team, all associates in the store, and throughout the organization. The Assistant Store Manager is also responsible for ensuring that conditions involving security, safety, and food safety are consistently maintained at the highest levels.

Requirements

• Support the management and duties of store operations to meet financial and sales goals
• Build associate and customer relations
• Promote a strong culture in support of Food Lion Strategy
• Maintain solid communications with the management team, all associates in the store and throughout the organization
• Ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels
• Responsible for hiring, training, and developing associates
• Manage performance through performance management, coaching, appraisal and disciplinary efforts
• Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy
• Ensure proper control of all store funds and company assets
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Observe and ensure compliance with company security, safety, and food safety standards
• Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems
• Support the achievement of store budgeted financial and operating results
• Serve as Manager on Duty, perform all of the responsibilities of the Store Manager when he or she is not present
• Assist the Store Manager with the day-to-day operations of the entire store
• Serve as a model for customer service and other vital behaviors and instill this value in all associates
• Adhere to all company guidelines, policies and standard practices
• Manage and develop associates to ensure adherence to Standard Practices
• Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practices
• Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures
• Ensure compliance with local, state and federal regulations
• Ensure that staffing schedules across departments meet the business needs
• Interacts with associates; ensure associates understand Food Lion’s expectations and have the tools and training to be successful
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Treat all store information as strictly confidential
• Perform all other duties and projects as assigned

Responsibilities

• Hiring, training, and developing associates
• Managing performance through performance management, coaching, appraisal, and disciplinary efforts
• Providing leadership and motivation within the store to promote a culture reflective of Guiding Principles, Core Values, Vision, and Strategy
• Maintaining an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service
• Ensuring proper control of all store funds and company assets
• Observing and correcting all unsafe conditions that could cause associate or customer accidents
• Observing and ensuring compliance with company security, safety, and food safety standards
• Understanding and using company tools such as financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems
• Supporting the achievement of store budgeted financial and operating results
• Serving as Manager on Duty, performing all responsibilities of the Store Manager when not present
• Assisting the Store Manager with the day-to-day operations of the entire store
• Serving as a model for customer service and other vital behaviors and instilling this value in all associates
• Adhering to all company guidelines, policies, and standard practices
• Managing and developing associates to ensure adherence to Standard Practices
• Maximizing sales through excellent customer service and minimizing shrink through proper utilization of Standard Practices
• Ensuring store conditions, customer service and satisfaction, product quality, freshness, availability, variety, and execution of all policies and procedures
• Ensuring compliance with local, state, and federal regulations
• Ensuring that staffing schedules across departments meet the business needs
• Interacting with associates to ensure they understand Food Lion’s expectations and have the tools and training to be successful
• Successfully completing Computer Based Training (CBT), Training Packet, and Training Aid courses
• Treating all store information as strictly confidential
• Performing all other duties and projects as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees