Assistant Store Manager - Operations

Opportunities to • Charlotte, NC

12d • Onsite

About The Position

We are currently seeking a self-motivated, results-oriented ASSISTANT STORE MANAGER - OPERATIONS. This role oversees daily store operations, inventory management, team development, and customer satisfaction while ensuring operational excellence and strong business results. You'll lead, coach, and inspire associates to achieve performance goals, deliver outstanding service, and support a positive workplace culture.

Requirements

• Minimum of 5 years of experience in a high-volume retail environment (30,000+ sq. ft.), preferably with a big-box retailer or in consumer electronics
• Proven experience in retail management, including sales, operations, merchandising, inventory, and customer service
• Demonstrated ability to recruit, develop, and retain a strong team
• Strong business acumen with the ability to execute corporate strategies and analyze market competition
• Proficiency in Microsoft Office applications
• Flexible availability, including early mornings, evenings, weekends, and holidays
• Occasional travel required for meetings, trainings, and other business-related needs
• Requires standing and walking throughout the store for the duration of each shift, with periods of sitting for administrative tasks
• Requires frequent manual lifting and carrying of 11–75 lbs and occasional manual lifting of 76–100 lbs to load equipment and stock shelves
• Requires the constant use of manual tools, including pallet jacks and dollies, alongside repetitive keyboard operation

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Maintain a safe, organized, and efficient store environment by ensuring all policies and procedures are consistently followed
• Drive performance by meeting or exceeding goals related to inventory control, customer satisfaction, productivity, payroll, and expenses
• Oversee inventory management, including physical counts, freight flow, merchandise processing, and asset tracking
• Lead front-end operations to ensure customer concerns are resolved promptly and in accordance with company standards.
• Execute and supervise opening and closing procedures
• Act as Manager-on-Duty in the absence of the General Manager or other store leaders
• Ensure consistent execution of promotional displays, ad sets, and visual merchandising standards
• Manage staffing processes, including hiring, onboarding, training, and scheduling to support business needs
• Develop and coach supervisors and associates across all departments in customer service, product knowledge, sales techniques, and operational procedures.
• Provide ongoing feedback and performance coaching to ensure the team is aligned with store goals.
• Address employee relations matters in compliance with company guidelines; collaborate with Store Manager and Regional HR as needed
• Perform additional duties and responsibilities as assigned

Benefits

• Medical, Dental & Vision Coverage for regular full‑time associates
• Competitive Employee Discount , including our Friends & Family Discount Program
• Tuition Reimbursement and Education Savings Opportunities to support continuous learning
• Paid Time Off for regular associates to rest, recharge, and take care of what matters most
• 401(k) Retirement Plan with Company Match to help you plan for the future
• Industry‑Leading Vendor and Company Training to build your skills and product expertise
• Clear Career Growth and Advancement Opportunities across the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Manager