Assistant Store Manager Operations

KREWE • New Orleans, LA

6d • Onsite

About The Position

KREWE is seeking an Assistant Store Manager – Operations for their Flagship New Orleans team. This key leadership role is responsible for the smooth and efficient operation of the store, ensuring alignment with KREWE's brand standards. The Assistant Store Manager partners with the Store Manager to oversee daily operations, inventory, shipping and receiving, visual standards, store maintenance, and back-of-house organization. Beyond operational excellence, this role also contributes to the leadership, development, and performance of the store team. The ideal candidate is highly organized, solution-oriented, detail-driven, and capable of balancing operational priorities with an exceptional customer and employee experience.

Requirements

• 3+ years experience in flagship level retail sales, clienteling, hospitality and store management
• Proven experience overseeing store operations, inventory, shipping, receiving, and back-of-house functions.
• Strong organizational skills and exceptional attention to detail.
• Strong business acumen and ability to understand and execute against store KPIs.
• Comfortable working with inventory management systems, POS systems, shipping platforms, CRM tools, and other operational systems.
• Strong problem-solving skills and ability to take initiative in a fast-paced environment.
• Excellent written and verbal communication skills.
• Ability to prioritize and manage multiple responsibilities simultaneously.
• Ability to lift, carry, and move multiple objects and packages as needed.
• Strong interest in fashion, design, eyewear, and the KREWE brand.
• Self-motivated, flexible, and comfortable working in a collaborative and dynamic retail environment.

Responsibilities

• Partner with the Store Manager to ensure seamless day-to-day store operations and execution.
• Own and maintain operational processes, procedures, and daily checklists.
• Oversee opening and closing procedures and ensure operational standards are consistently followed.
• Identify operational challenges and proactively implement solutions to improve store efficiency.
• Maintain a clean, organized, safe, and fully functioning store environment.
• Coordinate store maintenance, repairs, supplies, and other operational needs.
• Oversee all inventory, shipping, receiving, transfers, and back-of-house operations.
• Ensure all shipments are accurately received, processed, imported, and exported.
• Maintain accurate inventory records and proactively identify and resolve discrepancies.
• Conduct and support cycle counts, inventory audits, and other inventory initiatives.
• Ensure product is properly organized, stored, and replenished to support the customer experience.
• Manage shipping platforms and ensure all shipments are processed accurately and efficiently.
• Support the Store Manager in leading, coaching, and developing the store team.
• Manage and inspire team members to consistently deliver on KREWE's operational and customer experience standards.
• Set clear daily operational priorities and hold the team accountable for execution.
• Train team members on inventory, shipping, receiving, store procedures, and operational best practices.
• Provide ongoing coaching and feedback to support individual and team development.
• Foster a collaborative, accountable, and positive store environment.
• Lead by example and embody KREWE's culture, energy, and commitment to excellence.
• Ensure every customer receives an exceptional and authentic KREWE experience.
• Support the sales team in delivering an elevated customer experience when needed.
• Serve as a KREWE brand and product expert.
• Consistently maintain exceptional visual and brand standards throughout the store.
• Ensure the sales floor and back-of-house remain clean, organized, and presentation-ready.
• Support store events, activations, and other initiatives that enhance the guest experience.
• Partner with the Store Manager to ensure operational execution supports the store's sales and customer experience goals.

Benefits

• Competitive wage
• Health, vision, and dental insurance
• Retirement plan available
• Parental leave policy
• Free KREWE frames
• Spend your time in a truly "one of a kind" retail experience
• Quarterly cultural spend to encourage our get out, see the city, "do you" mentality
• Employee incentive program
• Ongoing educational allowance
• Employee referral bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed