Assistant Store Leader

Quick Quack•Houston, TX

3d•Onsite

About The Position

The Assistant Store Leader assists the Store Leader with the day-to-day operations of the store, including hiring, training, and managing the team. This role focuses on driving memberships, building customer loyalty, and ensuring a best-in-class guest experience. The Assistant Store Leader is responsible for motivating and inspiring the team, upholding company policies, and making informed decisions to improve store performance. This position requires strong leadership, communication, and customer service skills, as well as the ability to work in a dynamic, outdoor environment.

Requirements

Strong leadership and communication skills
Excellent customer service skills
Able to read, count, and write accurately
Able to work various hours, weekends, and holidays
Able to smile and maintain a clean appearance as per the dress and grooming standards
Able to assign and delegate tasks
Prolonged periods standing and working on the cash register or related equipment
Able to lift up to 50 pounds at times
Clean driving record, meaning that you may not have any major moving violations or serious preventable accidents within the last 3-5 years
Current Driver’s License (not suspended or expired)

Nice To Haves

High school diploma or equivalent preferred

Responsibilities

Assists Store Leader with hiring and training new Team Members
Assists with coordinating the day-to-day workflow of Team Members in the operation; supports team by providing direction
Assists the Store Leader with employment actions, including discipline and termination of Team Members in accordance with company policy
Monitors the store’s level of performance, identifying and facilitating opportunities to increase productivity and efficiency
Assist customers with questions or price discrepancies
Enforces the proper use of sales pitches with the Team
Maintains proper cash accountabilities at POS registers
Performs other duties as assigned