Assistant Store Leader-Hiring and Talent (Richmond, VA)

Stand Out For Good, Inc.•Richmond, VA

1d•Onsite

About The Position

We are a fast-growing, founder-led retail company with five dynamic and expanding brands. Our mission is simple yet powerful: to give back to our communities and make the world a better place. With operations in 37 states (and growing), we are driven by purpose, powered by entrepreneurial spirit, and committed to delivering an outstanding experience for our guests and associates. Our Talent Leader is empowered to do whatever it takes to create an exceptional and motivating guest experience in their store. They spearhead the recruitment of a diverse, passionate team that reflects our Core Values. By anticipating staffing needs and unleashing creative recruitment strategies, they ensure our brands are always staffed by individuals committed to greatness. They drive success through excellence in talent leadership, meeting and exceeding all goals associated with professional growth, and cultural alignment.

Requirements

3–5 years of experience in high-volume retail management with a demonstrated track record of building high-performing, diverse teams.
A deep understanding of store operations, allowing for the anticipation of staffing needs before they impact the guest experience.
Must possess a relentless Guest First mentality and an infectious energy that inspires those around you.
Ability to work a varied schedule with a minimum of 40 hours a week including holidays, nights and weekends.
A sharp eye for the unique aesthetic and professional standards of the brand, acting as a living embodiment of the company culture.
Expert-level ability to navigate complex scheduling, aligning individual associate availability with peak business hours to ensure seamless floor coverage.
A forward-thinking recruiter who doesn’t just fill vacancies but continuously scouts for top-tier talent to build bench strength for future growth.
Ability to translate staffing metrics and turnover data into actionable strategies that drive positive, measurable results.
A natural ability to motivate and develop others, fostering an environment of personal and professional growth through authentic relationship building.
Comfort with high-stakes decision-making and the ability to provide direct, constructive feedback to maintain excellence across all levels.
A "think-outside-the-box" mindset when it comes to sourcing, interviewing, and retaining a passionate team in an ever-evolving market.

Nice To Haves

Human Resources experience is a plus.

Responsibilities

Cultivates a guest-focused environment by driving volume and anticipating guest needs
Models excellent service standards and coaches associates to deliver exceptional guest experiences.
Performs opening and closing procedures to ensure operational readiness and proper shutdown of daily activities.
Act as a brand ambassador, ensuring all candidates are educated on and meet our specific appearance and professionalism standards.
Support training effectiveness by coaching team members, tracking completion, gathering feedback, and partnering with leadership to reinforce expectations.
Lead the full-cycle recruitment process to identify and attract high-caliber candidates who align with our mission and values.
Conduct professional interviews and develop standardized evaluation tools to ensure a consistent and high-quality selection process.
Serve as the primary liaison between hiring leaders and candidates, prioritizing open requisitions and managing communication.
Master the art of scheduling by seamlessly balancing associate availability with the evolving needs of the business; they ensure the right talent is in the right place at the right time to maximize guest engagement and drive peak operational performance.
Onboard and train team members through company programs that support skills, guest experience, product knowledge, and operational excellence.