Assistant Store Leader

Jamadmin • Flint, MI

5d • Onsite

About The Position

In this position, you are responsible for the everyday interaction with customers at Best One Fleet Service - JAM. You will be working directly with the technicians and general service staff to identify mechanical/maintenance problems and concerns for the customer's vehicle and use that information to write an estimate for the customer. You would then be responsible to address these concerns with the customer and advise them through their tire/automotive service purchase while conducting general sales procedures, clerical transactions and other related duties all while providing an extremely high level of customer service that creates life-long customers. This position is also responsible for directing work-order flow in the service bays, assuring that the shop procedures are followed consistently and promise times are met. This position will perform additional responsibilities in the absence of the store manager as well.

Requirements

• Previous sales experience in an automotive service shop environment is strongly preferred
• Be able to work in a fast-paced environment
• Must have a proven track record of customer service
• Must have strong written and verbal communication skills
• Must be able to lift 50 pounds occasionally
• Must be able to stand, kneel and crawl to inspect tires and equipment
• Must have strong computer skills in regard to: Microsoft Office, internet, and software navigation
• Must have a current valid driver’s license and a satisfactory driving record
• Must be at least 18 years old
• The ability to work a full shift, come to work on time, and work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.

Responsibilities

• Everyday interaction with customers
• Working directly with technicians and general service staff to identify mechanical/maintenance problems and concerns for the customer's vehicle
• Writing estimates for customers
• Addressing customer concerns and advising them through their tire/automotive service purchase
• Conducting general sales procedures, clerical transactions and other related duties
• Providing an extremely high level of customer service
• Directing work-order flow in the service bays
• Assuring that shop procedures are followed consistently and promise times are met
• Performing additional responsibilities in the absence of the store manager

Benefits

• Competitive Pay - Up to $25/hr based on experience
• Bonus Opportunity
• Full Benefits Package
• Paid Time Off
• Holiday Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed