Assistant Store Leader
About The Position
The Assistant Store Leader assists the Store Leader with the overall operations of the store, including hiring, training, and managing the day-to-day workflow of the team. This role focuses on ensuring a best-in-class guest experience to drive memberships and customer loyalty. The Assistant Store Leader also contributes to the financial success of the store by analyzing reporting and making strategic business decisions. They are responsible for motivating and inspiring the team, communicating company standards, and holding team members accountable for customer service. Additionally, this role involves recruiting and developing talent, providing ongoing performance feedback, and making informed decisions to improve results. A clean driving record and a current driver's license are required for this position.
Requirements
- Strong leadership and communication skills
- Excellent customer service skills
- Able to read, count, and write accurately
- Able to work various hours, weekends, and holidays
- Able to smile and maintain a clean appearance as per the dress and grooming standards
- Able to assign and delegate tasks
- Prolonged periods standing and working on the cash register or related equipment
- Able to lift up to 50 pounds at times
- Must work outside in a loud environment due to car wash equipment
- Must be in constant motion and participate in physical activities, such as lifting (0–50 lbs.), bending, reaching, and stooping
- Clean driving record, meaning no major moving violations or serious preventable accidents within the last 3-5 years
- Current Driver’s License (not suspended or expired)
Nice To Haves
- High school diploma or equivalent preferred
Responsibilities
- Assists Store Leader with hiring and training new Team Members
- Assists with coordinating the day-to-day workflow of Team Members in the operation; supports team by providing direction
- Assists the Store Leader with employment actions, including discipline and termination of Team Members in accordance with company policy
- Monitors the store’s level of performance, identifying and facilitating opportunities to increase productivity and efficiency
- Assist customers with questions or price discrepancies
- Enforces the proper use of sales pitches with the Team
- Maintains proper cash accountabilities at POS registers
- Performs other duties as assigned
Benefits
- Health care benefits (including medical, vision, and dental)
- Wellness benefits
- 401(k) retirement benefits
- Paid time off
- Paid sick leave
- Parental leave and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
