Acme- Assistant Store Director- Bergen County, New Jersey

Albertsons • Malvern, NJ

10h • Onsite

About The Position

Join Albertsons Companies for an exciting opportunity where innovation and customer service go hand-in-hand. We are looking for someone who wants to make an impact and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving. The Assistant Store Director (ASD) is actively involved in and provides friendly, courteous, and helpful customer service daily. The ASD is also responsible for assisting the Store Director (SD) with the total operations of the store and performs various duties personally or through supervision of store employees (100+ bargaining unit and non-contract employees). The ASD manages the entire store with the authority to operate the store at maximum efficiency during the absence of the SD. The ASD is responsible for the supervision of all store employees. This includes orienting new employees, training and developing, scheduling and payroll, performance evaluation, and personnel actions (e.g., hiring, promoting, disciplining, etc.). Our ASD’s also performs or delegates security and cash control procedures, the handling of customer complaints, the reporting of accidents/injuries, the maintenance of sanitation standards, office and accounting functions, the maintenance of in-stock conditions, and ensuring communication between departments and among store personnel.

Requirements

• Minimum of one year of assistant manager experience responsible for managing a department/team within a multi-department operation within the retail or service industry - OR - Two years' experience as a department manager with responsibility for managing a department/team within a multi-department operation within the retail or high-volume service industry
• High school diploma or equivalent required
• Strong customer service and supervisory skills
• Perishable inventory management (no exceptions)
• Solid understanding of overall store operations
• Proven ability to demonstrate strong leadership skills
• Will be required to repeatedly use hands, arms, legs, and feet for sustained action (e.g. walking around the store, stocking, rotating product).
• Ability to stand 100% of the shift and work in a fast-paced environment.

Nice To Haves

• college degree is preferred
• Schedule writing
• Inventory Ordering
• Shrink Management
• 2+ Years experience managing in a food-based industry
• Union experience

Responsibilities

• Overall management responsibility for operation of retail grocery store during absence of the Store Director, including store performance, control of cash, inventory and security, customer services, and management of staff.
• Track, analyze and take action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals.
• Communicate sales goals, department performance and sales opportunities with staff to ensure positive results.
• Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues.
• Support Store Director with development and direction in the execution of strategies to improve product placement and appearance.
• Monitor display accuracy and appearance to implement promotions.
• Ensure that products are properly displayed and ordered in a manner to maintain in-stock conditions.
• Manage issues relating to store maintenance, cleanliness, safety and sanitation.
• Oversee and monitor handling of cash and accounting; ensure store is secured.
• Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met.
• Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc.
• Focus on customer satisfaction and needs; ensure that employees provide customers with superior customer service through use of best practices and communication of the importance of superior customer service.
• Select, train, develop, and manage job performance of store employees, with assistance of other management personnel.
• Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities.
• Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions if applicable.
• Preserve positive working relationships with direct reports, peers, supervisors, suppliers, and customers effectively handling complex or difficult situations involving others.
• Motivate others to perform the job and work towards common objectives.
• Serve as a role model to others instilling a positive attitude in his/her employees.
• May perform other management duties to keep the store functioning effectively at all times.

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay).
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED