Assistant Store Director
El Rio Grande Latin Market Careers•Dallas, TX
•Onsite
About The Position
The Assistant Store Director supports the Store Director in overseeing all aspects of store operations, including sales performance, customer service, team leadership, and operational execution. This role is responsible for driving store performance, ensuring operational excellence, and developing team members to achieve company goals in a fast-paced grocery retail environment.
Requirements
- High school diploma or equivalent
- 3–5+ years of retail grocery experience, including supervisory or management experience
- Strong knowledge of grocery store operations, including perishables
- Proven leadership and team development skills
Nice To Haves
- Bilingual (English/Spanish)
- Experience with retail systems (POS, inventory, scheduling software)
- Knowledge of food safety standards (Food Service Manager certification)
Responsibilities
- Support the Store Director in achieving sales, margin, and profitability goals
- Monitor daily store performance, including labor, shrink, and inventory levels
- Ensure execution of merchandising standards, pricing accuracy, and promotional displays
- Maintain high standards of store cleanliness, organization, and safety
- Supervise, coach, and develop department managers and hourly team members
- Assist in recruiting, hiring, onboarding, and training staff
- Foster a positive, inclusive, and performance-driven work environment
- Support performance management, including evaluations and corrective actions
- Ensure exceptional customer service is delivered consistently across all departments
- Address and resolve customer concerns in a timely and professional manner
- Lead by example on the sales floor, promoting a customer-first culture
- Oversee freshness, quality, and rotation standards in perishable departments (produce, meat, seafood, cremeria, kitchen, bakery)
- Support inventory control processes, including ordering, receiving, and shrink reduction
- Ensure compliance with food safety and sanitation standards
- Ensure adherence to company policies, procedures, and regulatory requirements
- Maintain compliance with health, safety, and food handling regulations
- Support loss prevention initiatives and cash handling procedures
- Assist with scheduling and labor management to meet productivity targets
- Review reports and KPIs to identify trends and drive improvement
- Support budgeting and cost control initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
