Assistant Store Director - Closing Shift

Camp Roger•Rockford, MI

8d•Onsite

About The Position

The Assistant Store Director is responsible for daily operations, volunteer leadership, and organizational leadership within The Acorn Resale Shop. This role involves ensuring excellent guest service, managing donations, operating the Point-of-Sale system, and performing opening or closing duties. A key aspect of the position is leading and supporting volunteers, acting as an example of Christ-centered service. The Assistant Store Director also shares management responsibilities with other staff, focusing on store performance, cash control, inventory, safety, and achieving financial goals. This role requires a commitment to Camp Roger's ministry and its Faith and Life Covenant.

Requirements

Agree to sign and strive to live up to the standards outlined in Camp Roger’s Faith and Life Covenant.
Flexibility to work daytime, evening, and weekend hours.
Ability to lift to 10 lbs. frequently overhead, 20 lbs regularly to shoulder height, and 45 lbs. occasionally to waist level.
Ability to stand or walk for extended periods of time.
Ability to bend, squat, twist, reach, and grasp.
Ability to climb a step ladder or stairs to a height of 3 ft to reach/store materials.
Working knowledge of Office 365.
Attention to detail and ability to problem-solve.
Excellent written and communication skills; spoken and written fluency in English.
Ability to recruit, relate to, inspire, and coach volunteers.
Ability to work 4-5 days per week until 6:30pm including Friday and Saturday evenings.
Care deeply about Camp Roger’s ministry to children.
Dedication to serving others.

Responsibilities

Coordinate and participate in intake, cleaning, repair, pricing, and stocking of donations.
Provide excellent Guest service according to Acorn Resale standards.
Operate Point-of-Sale terminal, payment terminal, and counterfeit bill detector.
Perform opening or closing duties on assigned shifts.
Perform cash drawer reconciliation and accounting.
Be an example to Volunteers in timeliness, cleanliness, good attitude, meeting guest needs, and embodying "the hands and feet of Jesus."
Coach and/or supervise Volunteers in all aspects of their work.
Provide support services for Volunteers (stocking supplies, trash, and cardboard recycling).
Participate in problem-solving volunteer shortages.
Support/back-up Volunteer Specialist when needed.
Ensure compliance with all store policies and procedures, including cash handling, safety, and emergency procedures.
Share overall management responsibility for the store with other Staff members in areas of store performance, cash control, inventory management, health and safety protocols, security of assets, guest service, and leading volunteers.
Take ownership of and provide expertise in achieving financial performance goals, including budgeted sales, gross profit, and controllable expenses.
Champion a high level of communication and information flow throughout all levels of the organization.
Maintain and safeguard confidentiality concerning Volunteer information, operational trade processes, and Company information.
Increase knowledge of industry trends and best practices.
Build a guest-focused culture of engagement, service, and encouragement.