Assistant Store Director

Albertsons Companies•Salida, CO

About The Position

The Assistant Store Director leads Center Store operations, including Frozen, Dairy, and Liquor/Beer, and promotes exceptional customer service while working to meet sales and profit goals. The role contributes recommendations that influence store operations and success. When the Store Director is absent, the Assistant Store Director oversees total store operations and guides associates and department managers. The position oversees inventory, product quality, pricing, merchandising, cleanliness, safety, and compliance with company policies. It also involves developing and supervising associates, participating in hiring and advancement, communicating sales goals and performance, and monitoring daily logs, purchase reports, and labor costs. The Assistant Store Director handles customer calls, inquiries, and complaints, and reports issues to the Store Director when appropriate. The work combines management responsibilities with hands-on retail tasks, such as setting up displays and assisting at the cash register. The position is in a temperature-controlled store, with occasional exposure to varying temperatures when handling products. It requires standing, walking, and occasionally lifting up to 50 pounds.

Requirements

  • Completion of the ASD Training Program or a similar leadership development program.
  • At least 1 year of experience as an Assistant Manager in a retail, hospitality, or service environment, or 2 years of experience as a Department Manager.
  • High school diploma.
  • Strong customer service and supervisory skills.
  • Strong communication and leadership skills, and the ability to handle customer interactions with composure.
  • Proficiency in basic math and accounting, and comfort using computer software and financial statements.
  • Strong retail background, ideally including management experience, and understanding of company policies and procedures.
  • Ability to stand and walk, and occasionally lift up to 50 pounds.

Nice To Haves

  • College degree.
  • Management experience.

Responsibilities

  • Promote and model outstanding customer service throughout the store.
  • Manage Center Store operations, including Frozen, Dairy, and Liquor/Beer, and conduct daily inspections of product quality and standards compliance.
  • Oversee total store operations and guide associates and department managers when the Store Director is absent.
  • Maintain stocked and organized shelves and high standards for cleanliness and safety.
  • Manage pricing and implement company policies to minimize merchandise shrink.
  • Motivate, train, and lead associates; participate in hiring and advancing talent.
  • Communicate sales goals and department performance to the team.
  • Monitor daily logs, purchase reports, and labor costs.
  • Handle customer calls, inquiries, and complaints professionally, reporting to the Store Director when necessary.
  • Perform hands-on tasks such as setting up displays and assisting at the cash register.

Benefits

  • Competitive wages paid weekly.
  • Associate discounts.
  • Medical, dental, 401(k), and other health and financial well-being benefits for eligible associates.
  • Vacation, holiday, and sick pay; time-off eligibility requirements apply.
  • Training, career growth, and development support.
  • Inclusive work environment.
  • Benefits may include vision, disability, and life insurance; PTO/Vacation Pay or Flexible Time Off; paid holidays; bereavement pay; and pension and/or 401(k) retirement benefits.
  • Associates in this position may be eligible for a quarterly bonus, if applicable.
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