Assistant Store Director

AlbertsonsFrisco, TX
Onsite

About The Position

Join Albertsons Companies for an exciting opportunity where innovation and customer service go hand-in-hand! As the Assistant Store Director, you’ll be the heartbeat of our Center Store, bringing exceptional customer service to every interaction. You’ll lead the charge in managing the Center of the Store —covering Frozen, Dairy, and Liquor/Beer—while inspiring your team to meet and exceed sales and profit goals. Your insights and recommendations will play a key role in shaping our operations, directly influencing our store’s success.

Requirements

  • Strong retail background, ideally with management experience.
  • Deep understanding of company policies and procedures.
  • Excellent communication and leadership skills.
  • Ability to handle customer interactions with composure.
  • Proficiency in basic math and accounting.
  • Comfortable navigating computer software and financial statements.
  • Physical stamina: standing, walking, and occasionally lifting up to 50 lbs.
  • Completion of ASD Training Program or a similar leadership development program.
  • 1 year of experience as an Assistant Manager in a retail, hospitality, or service environment, or 2 years as a Department Manager.
  • A High School Diploma is required.
  • Strong customer service and supervisory skills.

Nice To Haves

  • A college degree is preferred.

Responsibilities

  • Foster a culture of outstanding customer service that resonates throughout the store, leading by example to ensure customer expectations are met and exceeded.
  • In the absence of the Store Director, take the reins of total store operations, guiding associates and department managers to ensure smooth operations.
  • Oversee daily operations of the center of the store, including dairy and frozen sections, conducting daily inspections to ensure product quality and compliance with standards.
  • Ensure shelves are stocked and organized while maintaining high standards for cleanliness and safety, responsible for pricing and implementing company policies to minimize merchandise shrink.
  • Motivate, train, and lead associates, ensuring they are equipped with the knowledge and skills to succeed, playing a crucial role in hiring and advancing top talent.
  • Regularly communicate sales goals and department performance to the team, driving them to achieve great results, and monitoring daily logs, purchase reports, and labor costs.
  • Handle incoming calls and customer inquiries with professionalism and care, addressing complaints effectively and reporting to the Store Director when necessary.
  • Roll up sleeves for manual tasks like setting up displays or assisting at the cash register.

Benefits

  • Competitive wages paid weekly
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay)
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve
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