Acme- Assistant Store Director, Montgomery, Chester, Delaware Counties MA3

Albertsons•Paoli, PA

3d•$68,000 - $80,000•Onsite

About The Position

Join Albertsons Companies for an exciting opportunity as an Assistant Store Director (ASD), a role that involves leading, innovating, and contributing to a company that values great service and lasting customer relationships. This position operates in a fast-paced, dynamic environment. The ASD provides friendly, courteous, and helpful customer service daily and assists the Store Director (SD) with the total operations of the store. This includes performing various duties personally or through the supervision of over 100 bargaining unit and non-contract employees. ASDs must be willing and able to work and train at any store within the hiring district. The ASD manages the entire store with the authority to operate it at maximum efficiency during the SD's absence. Responsibilities include supervising all store employees, which encompasses orienting new hires, training and development, scheduling and payroll, performance evaluation, and personnel actions like hiring, promoting, and disciplining. ASDs also perform or delegate security and cash control procedures, handle customer complaints, report accidents/injuries, maintain sanitation standards, manage office and accounting functions, ensure in-stock conditions, and facilitate communication between departments and store personnel.

Requirements

Minimum of one year of assistant manager experience responsible for managing a department/team within a multi-department operation within the retail or service industry - OR - Two years' experience as a department manager with responsibility for managing a department/team within a multi-department operation within the retail or high-volume service industry
High school diploma or equivalent required
Strong customer service and supervisory skills
Perishable inventory management (no exceptions)
Solid understanding of overall store operations
Proven ability to demonstrate strong leadership skills
Will be required to repeatedly use hands, arms, legs, and feet for sustained action (e.g. walking around the store, stocking, rotating product).
Ability to stand 100% of the shift and work in a fast-paced environment.

Nice To Haves

College degree is preferred
Schedule writing
Inventory Ordering
Shrink Management
2+ Years experience managing in a food-based industry
Union experience

Responsibilities

Overall management responsibility for operation of retail grocery store during absence of the Store Director, including store performance, control of cash, inventory and security, customer services, and management of staff.
Track, analyze and take action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals.
Communicate sales goals, department performance and sales opportunities with staff to ensure positive results.
Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues.
Support Store Director with development and direction in the execution of strategies to improve product placement and appearance.
Monitor display accuracy and appearance to implement promotions.
Ensure that products are properly displayed and ordered in a manner to maintain in-stock conditions.
Manage issues relating to store maintenance, cleanliness, safety and sanitation.
Oversee and monitor handling of cash and accounting; ensure store is secured.
Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met.
Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc.
Focus on customer satisfaction and needs; ensure that employees provide customers with superior customer service through use of best practices and communication of the importance of superior customer service.
Select, train, develop, and manage job performance of store employees, with assistance of other management personnel.
Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities.
Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions if applicable.
Preserve positive working relationships with direct reports, peers, supervisors, suppliers, and customers effectively handling complex or difficult situations involving others.
Motivate others to perform the job and work towards common objectives.
Serve as a role model to others instilling a positive attitude in his/her employees.
May perform other management duties to keep the store functioning effectively at all times.

Benefits

Quarterly bonus potential
12 days PTO
40 hrs of sick time
6 recognized holidays
401k match of up to 7%
Pet insurance
EPA benefits
Competitive wages paid weekly
Access to up to 50% of your earned wages before payday, via our partnership with Stream
Associate discounts
Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
Time off (vacation, holidays, sick pay)
Leaders invested in your training, career growth and development
An inclusive work environment with talented colleagues who reflect the communities we serve