Assistant Starbucks Manager

Albertsons Companies • Alexandria, LA

1d • Onsite

About The Position

The Assistant Starbucks Manager supports the Starbucks Manager in leading daily kiosk operations, delivering a consistent and welcoming customer experience, maintaining beverage and food quality, and developing a knowledgeable and engaged team. This position helps coordinate daily workflow, maintain operational and food safety standards, manage inventory, and ensure the department is clean, stocked, organized, and prepared to serve customers efficiently.

Requirements

• Strong customer service and communication skills.
• Ability to lead, coach, train, and motivate a team.
• Strong organizational and time-management skills.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Ability to remain calm and professional during periods of high customer volume.
• Strong attention to beverage accuracy, product quality, cleanliness, and presentation.
• Ability to learn and consistently follow beverage recipes and preparation procedures.
• Ability to safely operate applicable department equipment after appropriate training.
• Ability to work collaboratively with associates and store leadership.
• Dependable, flexible, and able to work effectively with limited supervision.
• Willingness to learn new processes and take on increased leadership responsibilities.
• Ability to stand and walk for extended periods.
• Ability to bend, reach, lift, carry, push, and pull products, equipment, or supplies as required.
• Ability to perform repetitive beverage preparation, stocking, cleaning, and customer-service activities.
• Ability to safely work around hot beverages, hot water, brewing equipment, refrigeration, and other department equipment.
• Ability to work effectively in a fast-paced environment during periods of high customer traffic.
• Ability to frequently move between register, beverage preparation, food, stocking, and cleaning responsibilities.
• Must be available to work a flexible schedule based on business needs, which may include early mornings, evenings, weekends, and holidays.

Responsibilities

• Assist the Starbucks Manager with the overall operation and performance of the Starbucks kiosk or department.
• Provide leadership, direction, and support to Starbucks associates throughout the workday.
• Help train, coach, and develop associates on beverage preparation, customer service, food safety, sanitation, and department procedures.
• Coordinate daily workflow and assign positions based on customer traffic and business needs.
• Ensure beverages and food items are prepared accurately, consistently, and according to established recipes and quality standards.
• Monitor product quality, presentation, availability, and freshness throughout the day.
• Maintain a clean, organized, stocked, and customer-ready department.
• Ensure appropriate levels of cups, lids, ingredients, food products, supplies, and other operating materials are available.
• Assist with inventory management, ordering, receiving, rotation, and organization of department products and supplies.
• Monitor product availability and take appropriate action to address out-of-stocks.
• Help control product waste, shrink, and unnecessary supply usage.
• Provide friendly, efficient, and professional customer service.
• Monitor customer wait times and adjust associate assignments during periods of high customer volume.
• Assist with associate scheduling and daily coverage based on anticipated business needs.
• Help monitor labor and productivity while maintaining appropriate service levels.
• Ensure opening, closing, cleaning, stocking, and operational responsibilities are completed accurately.
• Support department sales, customer service, productivity, and operational goals.
• Communicate equipment, product, staffing, or operational concerns to appropriate leadership.
• Take responsibility for department operations in the Starbucks Manager's absence.
• Partner with store leadership and other departments to support overall store priorities and events.
• Perform additional duties as assigned based on business needs.

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay)
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed