Assistant Spa Manager
About The Position
Our brand purpose is to Elevate the Lives of the People we Touch. Become part of the team at Massage Heights and help build and guide your team to inspire, educate, and promote a balanced lifestyle for every Member and guest who walks through the door. This position is the beginning to building a rewarding career in a dynamic industry. Company Perks · Personal and Career Development · Robust Leadership Training · Digital Work Environment · Beautiful Retreats · Massage Heights Family Fund · Employee Discounts · Competitive hourly pay with commission and bonus opportunities
Requirements
- At least 1-year face-to-face sales or retail management experience
- Self-starter mentality with leadership, organization, communication, and interpersonal skills
- At least 1-year experience in training, coaching, and conflict resolution
- Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline
- Demonstrate a working knowledge of computers and standard software
- Basic business math skills
- Must be able to work varied hours to include weekends, evenings, holidays, etc.
Responsibilities
- Directly assist the Retreat Director in supervising all aspects of Retreat operations, from driving revenue and profitability to managing inventory, ensuring brand systems and processes are adhered to with consistency through each shift
- Assist as assigned with recruitment, hiring, training, developing and retaining top talent
- Plan and implement Front Desk Sales Associate training; in-the-moment coaching, role-playing, and training are essential for the success of the Front Desk Team
- Stay updated on all services, products, and promotions, and be diligent in setting an example for your team
- Effectively manage team member schedules to ensure proper execution of daily operations
- Collaborate with the Retreat Director to set individual team member and overall Retreat goals; create plans and convert plans into action to meet and exceed goals
- Lead by example, demonstrating the ability to achieve personal as well as team goals
Benefits
- Bonus based on performance
- Employee discounts
- Opportunity for advancement
- Training & development
- Wellness resources
- Personal and Career Development
- Robust Leadership Training
- Digital Work Environment
- Beautiful Retreats
- Massage Heights Family Fund
- Competitive hourly pay with commission and bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
