Assistant Site Manager

Flagship Facility Services•Nashville, TN

31d•$65,000•Onsite

About The Position

As an Assistant Site Manager for our company, you will be supporting customer accounts, maintain them ongoing and grow them to their full potential. Duties will vary from assisting with customer inquiries, managing employees, supply/equipment ordering, assisting in maintaining long-term customer relationships.

Requirements

Knowledge of proper use of equipment, materials and supplies used in maintenance work
Must have excellent internal and external customer service skills
Professional appearance and demeanor
Ability to lead others and motivate people
Ability to work individually and as part of a team; an intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills
Microsoft Office skills, i.e. Excel, Word plus Gmail, Google docs, Google calendar
Excellent written and verbal communication skills
Bi-lingual English/Spanish desired
Bachelor's degree Operations Management, Business Management or Statistics or equivalent
Five to ten years related experience and/or training; or equivalent combination of education and experience,preferably in the janitorial/facilities field.
Valid Driver’s license and ability to maintain insurability under the Flagship’s vehicle insurance policy.
Pass Criminal background screening.
Flexibility that allows for both day, evening and weekend shifts
Ability to interact effectively with all levels of staff with professionalism
Knowledge of OSHA and safety standards for janitorial staff
Ability to quickly change goals and direction based on customer needs
Physical requirements include stooping, standing, climbing and occasionally lifting of a minimum of 40 lbs. of office or facilities equipment.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Authorized to work in the U.S.

Responsibilities

Ensure staffing is available to meet foreseeable requirements.
Ensure all supplies, materials, and work performed meets the quality & budgetary standards set by the company.
Maintain the operating condition and security of all tools and equipment owned, leased, or rented by the company and under his/her control.
Maintain an accurate and complete inventory of company materials, supplies, equipment and tools under his/her control and necessary for efficient job related operations.
Conduct inspections as necessary to ensure company quality standards are maintained.
Evaluate the performance of those employees reporting to him/her based on the standards of performance included in the position description, and discuss the evaluation with the employee.
Oversee all janitorial operations
Manage supervisors who oversee the staff
Manage floor crew
Perform quality inspection audits
Order janitorial equipment and supplies
Complete and submit reports in an accurate and timely manner including but not limited to: timekeeping, injury management, attendance and Change of Status request.
Responsible for the cleanliness of all customer accounts
Manage job starts
Up-sell services to customers
Conduct regular training sessions for employees on job procedures and safety
Use training equipment, supplies, and chemicals to train all new hires.
Conduct weekly and monthly safety trainings.
Ensure the inventory of supplies, materials, and equipment is adequate to meet foreseeable requirements.
Demonstrate exceptional communication and interpersonal skills; including ability to motivate and persuade others and work with diverse personalities.
Must be a leader that sets the standard and expectations through example in his/her conduct, work ethic, integrity and character.
Train, coach, develop and motivate associates and redirect when necessary