Assistant Site Manager

DoorDash USA • Baltimore, MD

22h • $56,200 - $82,700 • Onsite

About The Position

DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. In this role, you’ll work within a 5-15k sq ft distribution center, will assist in leading the local warehouse operating team, and in some locations, includes preparing food in a light-prep kitchen, and help the Site Manager ensure we maintain high quality for our customers.

Requirements

• Proven leader with experience managing high-performance teams of 5+ employees with successful performance and employee development outcomes.
• Excited to have ownership in a new and rapidly growing business.
• Ability to solve problems from first principles and resist "this is how it’s always been done" thinking.
• Comfortable with ambiguity and thriving in fast-paced, startup environments.
• Analytical and data-first problem solver, with experience using Excel or Google Sheets for data analysis (including basic formulas and pivot tables).
• 3+ years of experience in Operations, Warehouse Logistics, Customer Service, Retail Management, Fulfillment, or related field.
• 1+ years of experience managing a team.
• Flexibility in schedule, including regularly scheduled late-night and weekend hours.

Responsibilities

• Lead a team of hourly Operations Associates and Shift Leads, fostering a safety-first culture.
• Hire, coach, and develop high-performing team members.
• Serve as a change agent for the site, helping the team navigate new initiatives and growth projects.
• Tackle onsite escalations and coordinate with cross-functional partners.
• Drive results in assigned focus areas or shifts through effective scheduling and inventory management.
• Execute inventory management processes and deploy best practices from across the network.
• Engage cross-functional partners as needed for support.
• Analyze data and make strategic recommendations regarding resource allocation, workflow, and warehouse organization.
• Lead process improvement projects within assigned focus areas.
• Coach and empower the team to provide a high-quality customer experience, focusing on order accuracy and fulfillment speed.
• Work cross-functionally with central teams to ensure the team has necessary tools and resources.

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave
• Medical benefits
• Dental benefits
• Vision benefits
• 11 paid holidays
• Disability insurance
• Basic life insurance
• Family-forming assistance
• Mental health program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees