Assistant Site Manager - Mark & Graham

Williams-Sonoma•San Francisco, CA

9d•Hybrid

About The Position

Leads the successful implementation of web site releases for the brand. Works with the site manager, internal and external teams to ensure that all project releases are completed on time and meets the highest WSI quality standards. Responsible for site operations: planning and implementation; deliverables and change management. Works with site manager on special projects related to: operational improvements, site partnerships and comprehensive testing strategy.

Requirements

BA in Arts or Science fields
One to two years’ experience in project management role and/or eCommerce experience
Knowledge of website development processes and project management as a discipline
Internet, Catalog or Retail buying/Merchandising experience a plus
Strong interpersonal skills/team player and demonstrated ability to work with various teams
Proven business skills and demonstrated ability to understand technology, including database structures and site architectures
Excellent communication skills verbal and written
Evening and weekend hours required

Responsibilities

Manage implementation of project releases, interfacing with cross-functional teams, Creative, Merchandising, Information Systems and vendor Design and Tech teams to ensure on time and on budget completion of project releases
Manage day-to-day relationships with vendors, partners, and internal department teams
Develop site strategic and tactical plans to improve site and internal testing of functionality and user acceptance
Author's functional specifications documents and customer call center site overview for each release
Acts as site operations manager and fills in for Williams-Sonoma.com site manager when necessary
Coordinate and administer ongoing testing for each project release and major site launches
Works on special assignments as needs

Benefits

A generous discount on all WSI brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial and emotional health
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops, learning programs, and speaker series