Assistant Site Manager

DoorDash USA•Coppell, TX

4d•Onsite

About The Position

In this role, you’ll work within a 5-15k sq ft distribution center, will assist in leading the local warehouse operating team, and in some locations, includes preparing food in a light-prep kitchen, and help the Site Manager ensure we maintain high quality for our customers.

Requirements

Proven leader with experience managing high-performance teams of 5+ employees with successful performance and employee development outcomes.
Experience in Operations, Warehouse Logistics, Customer Service, Retail Management, Fulfillment, or related field (3+ years).
Experience managing a team (1+ years).
Flexibility in schedule, including regularly scheduled late-night and weekend hours.
Analytical skills and experience using Excel or Google Sheets to analyze data, including using basic formulas and creating pivot tables.
Ability to solve problems from first principles and resist "this is how it's always been done" thinking.
Comfort with ambiguity and thriving in fast-paced, startup environments.
Willingness to show up however needed for the team.

Responsibilities

Lead a team of hourly Operations Associates and Shift Leads, including hiring, coaching, and development.
Build a safety-first culture where employees are excited to drive success.
Serve as a change agent for the site, helping the team navigate new initiatives and growth projects.
Tackle onsite escalations, including coordination with cross-functional partners.
Drive results in specific focus areas or a specific shift for the site through effective scheduling and inventory management.
Execute inventory management processes and deploy best practices from across the network.
Engage cross-functional partners as needed for support.
Analyze data and make strategic recommendations and execute actions regarding resource allocation, workflow, and warehouse organization.
Lead process improvement projects.
Coach and empower the team to provide a high-quality customer experience with every order.
Ensure the team has the tools and resources needed to deliver by working cross-functionally with central teams.