Assistant Site Manager - Erie 1 Buffalo Rd (PA0509)

MODWASH LLC • Erie, PA

2d • $17 - $0 • Onsite

About The Position

ModWash is seeking an Assistant Site Manager to support daily operations at its Erie, Pennsylvania location. The role supports the general manager with site and team responsibilities, helps drive membership sales, and delivers an outstanding guest experience. You will explain package options and the value and savings of unlimited wash memberships, help guests choose an appropriate package, and contribute to growing the ModWash brand.

Requirements

• Passion for serving others.
• Excellent customer service skills.
• At least 2 years of experience in a leadership role.
• Outgoing, energetic personality and excellent communication skills.
• Strong interpersonal skills.
• Ability to motivate and encourage teammates in a fast-paced environment.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to work outdoors in all weather conditions and seasons.
• Ability to stand for extended periods or an entire work shift.
• Physical ability to bend, stoop, squat, kneel, reach, and step to perform job duties.
• Ability to carry, lift, push, pull, and move up to 25 pounds.
• Alertness and ability to maneuver around moving vehicles and equipment.
• Ability to safely climb and maneuver a 25-foot ladder.
• Ability to respond quickly to sounds and move safely over uneven terrain and in confined spaces.
• Ability to see clearly and respond to dangerous situations.
• Ability to remain mobile and engaged with team members and customers at the pay station, tunnel entrance, and vacuum lot.

Nice To Haves

• Previous sales experience.

Responsibilities

• Deliver excellent customer service and greet customers in a friendly manner.
• Present and sell ModWash packages and explain the benefits of unlimited wash memberships.
• Guide guests through package and membership options safely.
• Engage with customers before and after their wash to ensure satisfaction.
• Collaborate with and encourage the team to meet sales goals.
• Perform opening and closing site responsibilities when scheduled.
• Maintain site service standards.
• Maintain on-site equipment and troubleshoot issues when needed.
• Help oversee employee productivity, breaks, and safety.
• Seek ways to improve the business.
• Assist with attracting, recruiting, and developing employees.
• Manage chemical inventory, usage, and costs.
• Train and motivate the team to enroll new members.
• Perform administrative duties, which may include performance management documentation, team calls, terminations, employee relations, and promotions.
• Ensure compliance with legal requirements and company policies and procedures.
• Keep facilities clean and presentable.

Benefits

• Base pay plus commission for the top three membership plans sold.
• Paid training and coaching.
• Free employee car washes.
• Fun, team-oriented work environment.
• Career advancement opportunities.
• 401(k) match.
• Medical, dental, and vision insurance options.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed