Senior Assistant Site Manager | Multi-Site

CLYDESDALE HOLDING LLC DBA CALIBER CAR WASH•Indian Harbour Beach, FL

2d•$17 - $19•Onsite

About The Position

Caliber Car Wash, founded in 2018, is a rapidly growing car wash company with over 50 locations and plans to expand to over 100 sites in the next three years. The company is dedicated to improving people's lives by providing career opportunities and professional growth, alongside an outstanding customer experience. This role is for a full-time Sr. Assistant Store Manager to operate a state-of-the-art express tunnel car wash, ensuring the highest level of customer service satisfaction. Caliber is seeking individuals who desire a long-term career, possess a positive attitude, strong work ethic, attention to detail, and a drive to see tasks through to completion.

Requirements

Minimum of 2 years of customer service management experience
Demonstrate the ability to develop and train workforce, build relationships, and get results through others
Be proactive in developing and utilizing effective strategies to meet client and internal deadlines
Be passionate about delivering superior customer service and take pride in driving location success
Possess excellent listening, organization, problem solving, and follow-through skills
Thrive in a team environment and be a positive team player
Willing to work a flexible schedule including weekends
Computer proficiency and POS systems

Nice To Haves

Service industry experience strongly preferred

Responsibilities

Train, and coach staff to achieve top performance and develop employees for future growth
Investigate and resolve any customer questions, problems, or complaints
Communicate all company goals to branch staff
Ensure the growth of the business and be committed to the company’s success
Responsible for management of site in the absence of the normal Site Manager
Responsible for communicating with SSC potential issues or site concerns with SSC staff