Assistant Site Manager

ARC Voyagers • Varies, OH

10d • Onsite

About The Position

Are you passionate about leading high-performing teams while creating meaningful opportunities for individuals with intellectual and developmental disabilities? Do you enjoy building strong programs, developing people, and making a lasting impact in your community? If so, join our supportive and caring team as a Site Manager! ARC Voyagers is an organization that values people. We recognize our employees are our greatest strength, and we reward them with great benefits. At ARC Voyagers, we believe every individual deserves opportunities to learn, grow, and actively participate in their community. As an Assistant Site Manager, you'll partner with the Site Manager to provide leadership, support your team, and ensure high-quality, person-centered services. Through your guidance and commitment to excellence, you'll help individuals build independence, achieve their goals, and experience meaningful community engagement.

Requirements

• Bachelor's Degree from an accredited college or university (or 4 years equivalent experience).
• Two years of direct experience supporting individuals with developmental disabilities, which includes experience in the administration of Adult Services programs.
• Three to five years of management experience with operational accountability
• Must submit to a BCII/FBI background check and Nurses Aid & Abuser Registry checks.
• Valid State of Ohio Driver’s License and insurability standards.
• Must pass a drug screen.

Nice To Haves

• Knowledge of DODD regulations; familiarity with CMS, OOD, and CARF standards is preferred.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and other technology used to support daily operations.
• Ability to maintain confidentiality and comply with HIPAA requirements.

Responsibilities

• Support exceptional Adult Day Services by helping oversee daily center-based and community-based operations that provide engaging, meaningful, and person-centered experiences.
• Lead and support your team by coaching, mentoring, and providing day-to-day guidance to Participant Engagement Specialists and Direct Support Professionals while promoting accountability and collaboration.
• Champion person-centered outcomes by ensuring services are delivered in accordance with Individual Service Plans (ISPs) and helping individuals build independence, self-advocacy, and community connections.
• Drive program excellence by monitoring participation, engagement, and satisfaction while identifying opportunities to improve services and individual outcomes.
• Partner in operational success by assisting with staffing, scheduling, program oversight, facility needs, and daily operations to ensure safe, efficient, and high-quality services.
• Promote quality and compliance by helping ensure services meet CMS, DODD, OOD, and CARF standards while supporting a culture of accountability and continuous improvement.
• Build meaningful relationships with individuals served, families, guardians, community organizations, and internal teams to strengthen services and expand opportunities.
• Support talent development by participating in recruiting, onboarding, coaching, and recognizing team members while helping foster an engaged and high-performing workplace.
• Advocate for individuals served by participating in ISP meetings, supporting individual goals, and helping ensure services are implemented effectively.
• Step into leadership when needed by supporting the Site Manager and confidently leading operations during their absence to ensure continuity of high-quality services.
• Make a lasting impact every day by helping create an environment where individuals with developmental disabilities can thrive, gain confidence, and achieve greater independence.

Benefits

• Paid Time Off
• holidays and leave options
• Comprehensive health insurance provided through an Individual Coverage Health Reimbursement Arrangement (ICHRA), including employer paid allowance.
• 100% Employer paid dental and vision plans
• $25,000 basic life insurance paid by employer.
• Voluntary life, disability and other insurance plans
• 403(b) savings plan, with company match of 50% of employee deferral up to 6%.
• Access to employee assistance program.
• Opportunities for training, education assistance and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level