Assistant Site Manager, DashMart

DoorDash•Milwaukee, WI

1d•Onsite

About The Position

DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. In this role, you’ll work within a 5-15k sq ft distribution center, will assist in leading the local warehouse operating team, and in some locations, includes preparing food in a light-prep kitchen, and help the Site Manager ensure we maintain high quality for our customers.

Requirements

Proven leader with experience managing high-performance teams of 5+ employees with successful performance and employee development outcomes.
Excited to have ownership in a new and rapidly growing business.
Ability to solve problems from first principles and in innovative ways.
Resistant to "this is how it’s always been done" thinking.
Unafraid of ambiguity; thrives in ambiguous, startup environments.
Analytical and data-first problem solver.
Experience using Excel or Google Sheets to analyze data, including using basic formulas and creating pivot tables.
3+ years’ experience in Operations, Warehouse Logistics, Customer Service, Retail Management, Fulfillment, or related field.
1+ years of experience managing a team.
Flexibility in schedule, including regularly scheduled late-night and weekend hours.

Responsibilities

Lead a team of hourly Operations Associates and Shift Leads, hiring, coaching, and developing high-performing team members.
Build a safety-first culture where employees are excited to drive success, personally and for the team.
Serve as a leading change agent for your site, helping your team to navigate new initiatives and growth projects.
Tackle onsite escalations, including coordination with cross-functional partners.
Be directly responsible for driving results in one or more specific focus areas or a specific shift for your site.
Achieve performance targets through effective scheduling and by executing inventory management processes and deploying best practices from across the network.
Engage cross-functional partners as needed for support.
Analyze data and make strategic recommendations and execute actions regarding resource allocation, workflow, warehouse organization and when to engage cross-functional partners.
Lead some process improvement projects.
Coach and empower your team to provide a highly quality customer experience with every order.
Work cross-functionally with central teams from inventory to training teams to ensure your team has the tools and resources they’ll need to deliver.