Assistant Site Manager/ Sales Champion

Western Management Inc•Cuyahoga Falls, OH

9d•Onsite

About The Position

Join our outgoing team at Blue Falls Car Wash, where our mission is to deliver the best car wash experience possible! If you are someone that is sales-oriented, outgoing, friendly, and enjoys promoting a positive experience for our customers, apply today!

Requirements

High school diploma; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Acceptable driving record, in line with the stated Company Policy.
Valid driver’s license in the state in which they are employed with the Western Management Companies.
Must comply with all aspects of Western Management’s Drug Free Workplace Policy.
Background check is required as a condition of employment.

Nice To Haves

Repair/Maintenance, Sales, Customer Service and branch management operation knowledge and skills are desired.

Responsibilities

Assists Site Manager with daily operations.
Encourages customers to purchase our wash packages.
Builds a loyal customer base by establishing a trusting relationship based on integrity and fairness.
Listens effectively to understand and communicate in a business-like manner to both customers and employees all pertinent subject matter.
Presents a warm, friendly, knowledgeable and professional image to customers.
Aids the location’s maintenance (maintain cleanliness of sites, equipment maintenance/repair & chemical care and quality of the wash service).
Maintain accountability for the operations of the car washes (inventory, machine functionality & discount codes).
Invoices customers using proper procedures for charge & credit.
Handles customer complaints, employee conflicts and daily operational problems in an even-tempered, fair and consistent manner.
Learns and understands the performance business data and applies it fairly to daily operations and decisions in effort to increase productivity.
Reaches established monthly goals.
Follow daily opening and closing procedures accurately.
Responds accurately and on time to all administrative duties and deadlines, including employee scheduling, evaluations, inventory, etc.
Other duties as assigned.