Assistant Site Manager I

Canon Business Process Services • New Albany, OH

11d • Onsite

About The Position

Under general direction, this role supervises staff performing contracted activities at client accounts, ensuring they meet quality and productivity standards. The position involves assisting with the management of all contracted services at the assigned site, ensuring proper equipment and supply usage, and interfacing with clients, operations, and corporate departments. Key responsibilities include assisting with staff payroll, site billing, service enhancements, and managing budgets and expenses. The role also involves preparing production reports, potentially negotiating with vendors, and performing other duties as requested.

Requirements

• Associate's Degree preferred or equivalent experience
• 2 or more years supervisory experience preferred in reprographic/mail setting
• Excellent customer service, professional attitude and appearance are a must
• Ability to work overtime & meet deadlines
• Possess strong communication skills

Responsibilities

• Assist with the management of all services contracted by client at the assigned site
• Ensure staff is meeting quality and productivity standards as defined by client and manager
• Ensure proper maintenance and usage of all equipment and supplies
• Interface with the client, Operations team, and Corporate departments
• Assist manager with the completion of staff payroll, site billing, service enhancements and employee of the month nominations on a timely basis
• Supervise tasks or special projects and ensure their completion by set deadlines
• Initiate communication and problem solving with manager in addressing client’s issues
• Assist manager to manage budget and control expenses effectively
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
• May contact and negotiate with outside vendors, if necessary
• Perform other duties as requested by Site Manager and client

Benefits

• Competitive pay & benefits
• Comprehensive training and development programs that prepare employees to advance from within
• Employee discounts on entertainment, products, and services nationwide

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree