Open Jobs Assistant Site Functionality Manager

Sephora•San Francisco, CA

2d•Remote

About The Position

Support and drive innovative digital experiences across Sephora’s website and app ecosystem. The work you do will impact beauty, as you help shape client-first functionality, support strategic roadmap initiatives, and bring new digital capabilities to life through data-driven decision making and cross-functional collaboration. You’ll be part of a team that’s united in beauty, supported by those who are equally passionate about innovation, personalization, digital transformation, and elevating the Sephora client experience.

Requirements

3+ years of experience in eCommerce, digital strategy, product management, client experience, consulting, or related fields
Bachelor’s degree or equivalent professional experience
Passion for digital innovation, emerging technologies, and creating elevated client experiences
Strong analytical mindset with the ability to interpret data, identify trends, and make actionable recommendations
Experience working cross-functionally in a fast-paced environment with multiple stakeholders and competing priorities
Excellent communication and presentation skills, with the ability to influence and build relationships across all levels of the organization
Strong organizational skills with exceptional attention to detail and the ability to manage multiple concurrent projects
Ability to thrive in ambiguity while maintaining a sense of urgency and accountability
Familiarity with A/B testing, personalization strategies, digital analytics platforms, and project management tools
Strong problem-solving skills with a proactive, self-starter mentality

Nice To Haves

Experience within retail, beauty, consumer brands, or digital client experience environments is a plus
Curiosity and enthusiasm for future-forward digital experiences, including AI and personalization capabilities

Responsibilities

Support the execution of Site Functionality roadmap projects from strategic planning through launch and post-launch measurement
Assist in feature prioritization, market research, revenue sizing, timeline management, and A/B testing initiatives
Partner cross-functionally with Product Management, User Experience, Personalization, Engineering, and Analytics teams to define business needs and support digital feature development
Help drive seamless execution of digital projects by coordinating meetings, documenting action items, and maintaining detailed project tracking
Collaborate with UX teams to ensure functionality and features are designed with the client experience at the forefront
Support personalization and testing strategies by helping define KPIs, gathering stakeholder input, and tracking feature performance
Analyze digital performance metrics and reporting to identify trends, insights, and optimization opportunities
Research industry trends, emerging technologies, AI capabilities, and competitive experiences to help inform strategic recommendations
Create presentations, business recaps, and leadership updates to communicate roadmap progress and feature impact
Maintain organized documentation and recommend process improvements that increase operational efficiency and effectiveness
Support vendor coordination and additional ad hoc projects tied to digital client experience initiatives
Advocate for the Sephora client by balancing business goals, innovation opportunities, and user experience best practices

Benefits

Medical coverage
Dental coverage
Vision coverage
Disability insurance
Life insurance
401k with 4% match
FSA programs
HSA programs
Student Debt Retirement plan
Vacation paid time off
Sick paid time off
Protected leave
Training
Tuition reimbursement
Leadership development
30% discount on all merchandise/services
Opportunities for free product or “gratis”
Flash sale discounts on LVMH brand products
Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse
Volunteer and donation matching