Assistant Showroom Manager (Full time) - Collection at UTC

Purple•San Diego, CA

5d•Onsite

About The Position

Purple is a digitally-native vertical brand focused on innovative comfort solutions. We aim to help people feel and live better, and this extends to our employees by fostering a comfortable and inclusive work environment where everyone can be themselves. We believe a diverse workforce drives innovation and better products. Join us as we expand our team to help the company grow, one mattress at a time. This role is a full-time position with a compensation of $26.50 hourly, plus eligibility for monthly commissions on qualifying mattress sales. As an Assistant Showroom Manager, you will be instrumental in supporting the Showroom Manager by driving sales, ensuring exceptional customer experiences, and contributing to the store's performance goals. A key aspect of this role involves developing and coaching team members. As a top performer, you will lead by example, guiding and assisting colleagues in the sales process. In addition to leadership support, you will assist with store opening and closing procedures and undertake other supervisory duties as required.

Requirements

Minimum of high school diploma.
3+ years of experience working in a retail environment, ideally in a supervisory role.
Comfortable learning and adapting to new technology.
Excellent interpersonal communication capabilities.
Customer service-oriented attitude.
Ability to stay organized and manage time effectively.
Desire to grow in leadership, management, team building, and problem-solving.
Understanding of basic business management functions.
Enthusiasm and a positive attitude.
Proven competencies in effective communication and management.
Willingness to learn and tackle new challenges.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Drive sales and Key Performance Indicators (KPIs) by making strategic and operational decisions aligned with Purple's values.
Support sales and results through the implementation of sales strategies to meet Purple's performance metrics.
Generate sales to meet company performance metrics through Purple's sales strategies.
In partnership with the Showroom Manager, establish clear goals, consistently monitor progress, and track store performance.
Take ownership of personal sales and performance results.
Hold the team accountable for personal sales performance and productivity.
Ability to work a flexible schedule including evenings, weekends, and holidays.
Support team talent development by coaching, modeling, and delivering selling behaviors that align with company strategy.
Help foster a positive work environment where employees enjoy coming to work.
Adhere to all Purple retail policies, including safety and operational standards.
Utilize company resources to prepare and set up visual marketing displays and promotional materials.
Assist the Showroom Manager in creating a customer-centric and solution-oriented environment.
Learn and communicate product knowledge to match customer needs.
Exemplify company values (i.e., safety, community, communication, development, accountability, and innovation).