Assistant Shop Operations Manager
WellBiz Brands•Clovis, CA
•Onsite
About The Position
Looking for a management position with growth opportunities in the beauty / cosmetology industry? Drybar Shops is looking for an Assistant Shop Operations Manager to oversee salon operations. At Drybar, our philosophy is simple: Focus on one thing and be the best at it. For us that’s blowouts. Our tagline says it all: No cuts. No color. Just blowouts.
Requirements
- A current and valid cosmetology license for the state in which you are applying is highly preferred!
- A desire to provide exceptional service not only to our clients but to our staff.
- Strong communication skills and a commitment and dedication to customer service.
Responsibilities
- Supervise shop staff on any given shift assigned: Bartenders & Stylist & Shift Lead.
- Lead team members to enhance field performance, client experience, product sales, cost control, staffing, team development, client experience and membership sales.
- Ensure talent development within shop to maximize performance, drive revenue, and achieve annual business goals.
- Work closely with Leadership to cultivate employee relations, performance management, culture & development, values, safety initiatives and training.
- Monitor shop inventory: regularly check back bar and retail supplies, place orders when needed to meet supply level standards.
- Work closely with Leadership to maximize the shops financial potential, by achieving daily sales metrics and labor budget goals.
- Train new staff: educate on using Booker and Drybar’s 10 core values.
- Ensure Stylists are completing blowouts in under 45 minutes.
- Implement problem solving strategies and maintain awareness.
- Responsible for reporting all shop inventory, regularly check all retail supplies, assist with stocking products and supplies.
- Ensure that all company procedures and policies, federal, state, and local regulations are followed.
- Ensure all Drybar’s timekeeping policy and supervisor policy addendum.
- Responsible for reporting all time worked for self and others in a timely fashion.
- Resolve team member relations and customer issues ensuring the company is protected against liability with mindfulness of shop morale and culture.
Benefits
- 20% on Retail Products
- Flexible, set schedule
- Free and discounted services
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
