Assistant Shift Supervisor

Lancaster County Government•EMS- Headquarters, SC

1d•Onsite

About The Position

Under general supervision, this role is responsible for providing direct employee supervision for assigned units and offering paramedic quick response when necessary. The position performs a variety of routine administrative duties including production of schedules, assisting with Field Training Officer (FTO) and Quality Assurance (QA) follow-up, and conducting inspections as directed. Additionally, the role involves performing emergency medical patient care duties, providing medical care and transportation for the sick and injured during emergency runs, and backfilling shifts during shortages or emergencies. The Assistant Shift Supervisor is also required to act in the capacity of Shift Supervisor in their absence.

Requirements

Requires vocational or technical school Paramedic Certification
Supplemented by 8 years of EMS experience
A minimum of 5 years at the Paramedic Certification Level
At least 1.5 years at Lancaster EMS
Must complete required course work and maintain required certifications, in ACLS, PALS, PHTLS/AMLS, BLS, EVOC/CEVO, Incident Command (700, 800, 100, 200)
Must pass SC EMS Management course within one year of selection or as soon as it is offered.
Must possess appropriate, valid state driver's license.
Must not be in a Probationary Period.

Responsibilities

Provides direct employee supervision over assigned units to ensure compliance with all applicable policies, procedures, laws, regulations and standards of safety.
Performs various supervisory duties which include instructing; assigning, reviewing and planning work of others; maintaining standards; coordinating activities; allocating personnel; acting on employee problems; and recommending employee disciplinary action.
Ensures that all stations and vehicles are in proper working order.
Obtains and evaluates various paperwork and reports from each station including time sheets and additional EPCR paperwork as needed.
Gathers and delivers necessary supplies and materials to various stations as required/needed.
Monitors daily unit inspections and controlled drug exchanges as needed.
Coordinates with the county maintenance shop for repairs as needed on units.
Provides general customer service support to those inquiring about services, expressing concerns and presenting complaints.
Performs emergency care duties as necessary by providing medical care, performing extrications as needed, and transportation of the sick and injured during emergency runs.
Performs general administrative work as required, including conducting and attending meetings, preparing reports and correspondence, reviewing correspondence and reports, copying and filing documents, conducting equipment and stock inventory counts, etc.
Keeps the Director and Operations Manager and/or Shift Supervisor informed of pertinent problems or complaints.
May act as the EMS incident commander during large scale incidents until relieved.
Prepares and/or reviews a variety of reports and documents including maintenance records and reports, training records and reports, inspection forms, run reports, inventory records, incident / accident reports, checklists, logs, rescue reports, schedules, rosters, personnel records, performance appraisals, memos, correspondence, etc.; reviews all reports prepared by subordinates.
Makes recommendations as appropriate.
Operates a computer, printer, two-way radio, telephone, calculator, copier, etc.
Uses medical supplies and instruments, special protective clothing, hand and power tools, etc.
Interacts and communicates with various groups and individuals such as the Director, Operations Manager, other county department heads and employees, subordinates, other government agencies, municipal personnel, volunteers, EMS personnel of other jurisdictions, civic and community organizations, school personnel, students, business/property owners, sales representatives, news media, medical/hospital personnel, patients, insurance company representatives, and the general public.
Utilizes EMS scheduling software to cover shifts due to vacation, sickness, or other reasons; and the online incident management system to cover reported mechanical problems on vehicles and issues at stations, and to handle other incident reports as they occur.
Performs related duties as required or assigned.
Staffs transport units during periods of shortages, call outs or high volumes as needed.
Performs additional job duties as requested by Director, Operations Manager or County Administration.