Midas - Automotive Assistant & Service Managers

Midas • Wilkins Township, PA

18d • Onsite

About The Position

Join the World's Largest Midas Franchisee - Now Proudly Part of the Mavis Tire Family! Put your career into high gear with Auto Systems Centers, the world's largest Midas franchisee! We have joined the Mavis Tire family, combining our rich history in the automotive industry with the support and stability of Mavis's national platform. We are currently seeking full-time Assistant & Service Managers for our state-of-the-art service, repair, and tire center in Pittsburgh, PA.

ABOUT THE POSITION OF ASSISTANT MANAGER
As a future leader of Midas, the Assistant Manager supports the Store Manager to ensure each Midas retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members.
ABOUT THE POSITION OF SERVICE MANAGER
The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Midas, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.

Requirements

• At least 2 years of experience/training in automotive parts and/or tire sales, or a relevant combination of education, training and experience.
• Must be at least 18 years old and authorized to work in the U.S.
• Ability to stand, walk, bend, and lift/move items weighing over 50 pounds.
• Value dependability, teamwork, and providing quality service in a fast-paced environment.

Responsibilities

• Supports the Store Manager to ensure each Midas retail location operates efficiently, safely and effectively.
• Enforcing established policies, procedures and standards.
• Scheduling mechanics/technicians work.
• Managing outside orders.
• Ensuring the quality and timely completion of jobs.
• Meeting customer expectations.
• Ensuring the safety of team members.
• Assisting customers with tire selections.
• Recommending necessary under-car repair services.
• Delivering timely completion of high-quality vehicle repair and maintenance.
• Directing the workflow of Mechanics, Alignment Technicians and Tire Technicians.
• Staging vehicle repair/maintenance work.
• Communicating directly with customers.
• Assessing customer needs.
• Providing information regarding requested and/or necessary automotive repairs and maintenance.
• Ensuring customers are satisfied with their in-store experience.
• Striving to meet customer expectations.

Benefits

• Competitive Weekly Pay: Guaranteed base pay plus significant weekly bonus potential.
• 401(k) retirement savings plan with an employer match.
• Health, dental, vision, and life insurance coverage.
• Paid vacations, paid holidays, and general PTO.
• A commitment to promoting from within.
• We cover uniform expenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees