Assistant Service Manager
River Oaks KIA•Lansing, IL
•$75,000 - $95,000•Onsite
About The Position
The Ed Napleton Automotive Group is looking for an Assistant Service Manager to join their team at River Oaks KIA. This role is crucial in helping the Service Director achieve department objectives by driving team results. The Assistant Service Manager will also act as a liaison between customers and technicians, presenting vehicle repair recommendations and ensuring excellent service to keep customer vehicles in top condition. This is a unique opportunity to join a large and successful automotive dealership group with significant growth potential.
Requirements
- Exceptional Customer Service Skills
- Tech Savvy- able to learn and utilize technology
- Willingness to undergo a background check in accordance with local law/regulations
- 18+ years of age or older to comply with the company driving policy
Nice To Haves
- Previous Automotive Service Advisor Experience is a plus but not required
Responsibilities
- Work with customers to ensure we meet and address all vehicle maintenance needs
- Write repair orders for customers with full transparency of cost and time estimates
- Provide exceptional and timely communication-keeping customers updated throughout the process
- Communicate frequently with Technicians and Parts to ensure timely completion of work
- Exhibit a positive attitude and strong work ethic with customers and co-workers.
- Utilize cutting edge Fixed Operations Technology
Benefits
- Medical, Dental, Vision Insurance, 401k
- Paid Vacation and Sick Time
- Paid Training
- Discounts on products, services, and vehicles
- Fantastic Growth Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
