Assistant Service Manager

Morgan PropertiesHorsham, PA
Onsite

About The Position

Morgan Properties is seeking a skilled Assistant Service Manager with strong HVAC experience to help lead maintenance operations at our 768-unit Blair Mill Village East community in Horsham, PA. This is an excellent opportunity for a hands-on maintenance professional who enjoys troubleshooting complex systems, mentoring technicians, and supporting the daily operations of a large, fast-paced apartment community. If you're ready to grow your leadership experience while making a direct impact on resident satisfaction and property performance, we'd love to hear from you.

Requirements

  • Active and valid driver’s license and personal vehicle.
  • Minimum 3 years of maintenance experience, with multifamily or transferable industry experience.
  • Comfortable with technology platforms, including mobile apps, email, training systems

Nice To Haves

  • HVAC/EPA/CFC Certification preferred
  • Experience supporting or leading a team in a fast-paced environment preferred

Responsibilities

  • Manage, develop, and mentor a team of technicians and make-ready staff in diagnosing problems and making repairs.
  • Support and help oversee daily production schedules, including work orders, unit turns, and preventative maintenance across a high-volume community.
  • Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, appliances, carpentry, dry walling, exterior structure, and repairs related to top service drivers.
  • Be accountable for supporting and participating in a 24-hour on-call schedule for your team, including availability during weather-related or on-site emergencies.
  • Manage and organize inventory of all maintenance materials to ensure efficiency and readiness.
  • Establish and support on-call scheduling, preventive maintenance schedules, make ready schedules, and general work order scheduling for the team.
  • Regularly inspect community buildings, including vacant units.
  • Complete tasks assigned by the Service Manager.

Benefits

  • Medical, Dental, and Vision Benefits
  • 401(k) Retirement Plan with Company Match
  • Generous Paid Time Off, including 10 holidays per year and sick leave
  • Up to 50% Rent Discount
  • Property Staff Shared Renewal Commissions
  • $300 quarterly On-Call Appreciation
  • $15/day for holding the on-call phone
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