Assistant Service / Installation Manager - Colorado

BENEDETTINI CABINETS LP•Rosenberg, TX

7d•Onsite

About The Position

The Assistant Service & Installation Manager supports all service and installation operations by coordinating field technicians, managing customer communications, scheduling service and installation activities, resolving warranty and punch-out issues, and ensuring projects are completed to company quality standards. This position serves as a liaison between customers, builders, field personnel, and management while also providing hands-on support with cabinet installation, inspections, and service work as needed.

Requirements

5+ years of cabinet installation, service, or construction experience.
Knowledge of cabinetry installation, punch-out work, finishing, and warranty service.
Valid driver license and acceptable driving record.
Excellent communication skills.
Strong organizational and leadership abilities.
Customer-focused mindset.
Scheduling and project coordination experience.
Problem-solving and decision-making skills.
Microsoft Office proficiency.
Ability to manage multiple priorities.

Nice To Haves

Previous leadership or field coordination experience preferred.

Responsibilities

Coordinate daily service and installation schedules.
Serve as the primary point of contact for customers regarding service, warranty, and installation concerns.
Communicate with builders, homeowners, project managers, and field staff.
Assist in managing field technicians and installation crews.
Conduct installation inspections and quality control reviews.
Coordinate punch-out and warranty work.
Troubleshoot and resolve installation and service issues.
Maintain service records and work orders.
Support the Service Manager with operational planning and team coordination.
Perform field service and installation work when necessary.
Enforce company safety policies and procedures.