Assistant Service Center Manager

Valvoline Instant Oil Change•Midwest City, OK

37d•Onsite

About The Position

Oklahoma Lube Associates, L.P., a franchisee of Valvoline Instant Oil ChangeSM (VIOC), is seeking an Assistant Manager. This role blends technical and management skills to lead, develop, and train others in providing superior customer service. The Assistant Manager will be responsible for interacting with the team and customers to find the best solutions for their vehicle’s needs while building loyalty. This is an opportunity to play a role in team members' success and advance your career.

Requirements

Friendly and willing to work as part of customer-focused team
Effective interpersonal, oral communication skills
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
Knowledge of cash handling, facility and safety control policies and practices
Ability to occasionally lift up to 50 pounds
Be able to stand for extended periods of time and climb stairs
Have full mobility and are able to twist, stoop and bend
High school diploma or equivalent

Nice To Haves

Six months of supervisory experience or related experience/training preferred

Responsibilities

Deliver a positive first impression to each guest with a warm and friendly greeting
Build trust and win repeat, loyal customers
Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center
Responsible for inventory, labor management and financial performance of the service center
Become familiar with Environmental, Health & Safety (EH&S) compliance and other policies and procedures
Mentor, lead and train the team to optimize their development
Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
Provide superior customer service leadership