Assistant Service Advisor - BMW Fort Lauderdale

Holman•Fort Lauderdale, FL

8d•$21 - $27•Onsite

About The Position

Holman Automotive Group is seeking an Assistant Service Advisor to join their team at the Lauderdale BMW of Fort Lauderdale Service Center. This role is crucial for ensuring customers receive exceptional service, especially during peak times or when their primary advisor is unavailable. The position requires availability on Saturdays and offers competitive hourly wages ranging from $20 to $25 per hour.

Requirements

High School Diploma or equivalent.
Valid driver's license with a clean driving record.
Exceptional communication skills and a strong team-oriented attitude.
Ability to work Saturdays and adapt to a flexible schedule.

Nice To Haves

Previous experience in customer service or the automotive industry is preferred.

Responsibilities

Act as the primary point of contact for customers when their assigned advisor is absent, ensuring seamless communication and service continuity.
Review the absent advisor's open repair orders to identify and follow up with all affected customers.
Assist in obtaining approval for extended warranties by contacting providers as needed.
Collaborate with experienced advisors to enhance knowledge and skills, preparing for future growth within the service department.
Complete and maintain all required training to meet company standards for the advisor position.
Report to service management daily to establish priorities and align on objectives.
Provide support to advisors during lunch hours to ensure uninterrupted service.