Assistant Security Supervisor

Fort Sill Apache Companies•Lawton, OK

12d•Onsite

About The Position

Serve as Security Department supervisor and leader during your shift, planning and directing all security-related activities on assigned shift, supervising officers’ activities to provide security for guests, team members and company property, ensuring effective communication between all areas of the casino as it relates to the guest experience. Patrol the casino property and parking lot, providing timely assistance and service. Use knowledge of applicable regulations, laws, internal policies/procedures, and internal control protocols to ensure compliance. Conduct property internal investigations involving team member or customer-related activities and incidents, preparing reports as required, including follow-up to criminal reports when necessary. Create work schedules for the team, provide on-the-job training, reviewing performance, timely completing evaluations, motivating, and developing team members and morale through mentoring, coaching and providing performance feedback. Ensure officers assigned to your shift comply with appearance and attendance standards, encouraging use of components of the Eye, Hi, Goodbye program. Investigate team member complaints and make recommendations to the Director. Study procedures to suggest and standardization and improvements in efficiency. Perform other related duties as may be assigned by reporting supervisor Understand and comply with the Eye, Hi, Goodbye program. Regular attendance is required.

Requirements

High School Diploma or equivalent
Strong leadership skills and customer service orientation
Proven ability to work effectively with team members including management, and regulatory agency personnel
Strong computer skills and an effective working knowledge of Microsoft Office Suite products.
In-depth knowledge of federal and state laws and local ordinances and regulations pertaining to security, surveillance, life/safety requirements, and applicable elements of employment law
Experience with and knowledge of applicable federal, state, and/or regulatory agency reporting requirements regarding security and gaming surveillance
Aptitude to solve problems and deal with a variety of situations
Strong written and oral communication skills, and the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Valid Driver’s License
Must pass a background check and drug-screening test and obtain a gaming license.

Nice To Haves

Experience with security-related management, information and reporting systems preferred

Responsibilities

Serve as Security Department supervisor and leader during your shift, planning and directing all security-related activities on assigned shift.
Supervise officers’ activities to provide security for guests, team members and company property.
Ensure effective communication between all areas of the casino as it relates to the guest experience.
Patrol the casino property and parking lot, providing timely assistance and service.
Use knowledge of applicable regulations, laws, internal policies/procedures, and internal control protocols to ensure compliance.
Conduct property internal investigations involving team member or customer-related activities and incidents, preparing reports as required, including follow-up to criminal reports when necessary.
Create work schedules for the team, provide on-the-job training, reviewing performance, timely completing evaluations, motivating, and developing team members and morale through mentoring, coaching and providing performance feedback.
Ensure officers assigned to your shift comply with appearance and attendance standards, encouraging use of components of the Eye, Hi, Goodbye program.
Investigate team member complaints and make recommendations to the Director.
Study procedures to suggest and standardization and improvements in efficiency.
Perform other related duties as may be assigned by reporting supervisor.
Understand and comply with the Eye, Hi, Goodbye program.
Regular attendance is required.