Assistant Sales Manager Needed – Benefits Package & 401K

Talentuition • Milwaukee, WI

1d • Onsite

About The Position

At Capital Heating, Cooling, Electric, & Plumbing, we are seeking a highly driven, detail-oriented Assistant Sales Manager to join our growing team across our HVAC, Electrical, and Plumbing divisions. This role is the operational heartbeat of our sales department, managing daily field schedules, keeping communications seamless, and overseeing direct customer interactions over the phone. We focus on our employees, training them with an emphasis on advancement and promotion for those looking for a long-term career. If you are a proactive problem solver, thrive in a fast-paced environment, and are eager to learn and grow your leadership skills, this is the position for you.

Requirements

• Prior background in sales, inside sales, or phone-based customer conversion preferred.
• Understanding basic sales fundamentals and overcoming customer objections is a strong plus.
• Computer-literate with fast typing skills and comfortable working efficiently across dual monitors to multitask and navigate multiple open software windows simultaneously.
• Excellent phone presence with the ability to build immediate rapport with customers, handle objections, and represent our HVAC, Electrical, and Plumbing services professionally.
• Comfortable and effective working in a collaborative, shared office space.
• Ability to pass a pre-employment background check and drug screen.
• Ability to stay organized and manage moving pieces across multiple service lines (HVAC, Electrical, Plumbing) in a fast-paced environment.
• High personal accountability, a strong work ethic, and a natural ambition to exceed goals.
• Highly receptive to feedback, eager to learn trade specifics, and open to continuous professional development.

Nice To Haves

• Prior experience with ServiceTitan or Slack is a bonus, but we will train the right candidate.

Responsibilities

• Ensure technicians and sales reps across HVAC, Electrical, and Plumbing are where they need to be, maintaining real-time accuracy across all field schedules.
• Serve as the central point of contact via internal messaging software (Slack) to keep multi-trade crews, managers, and support staff coordinated throughout the day.
• Utilize CRM software (ServiceTitan) to monitor appointments, update customer accounts, track job progress, and run daily sales reports.
• Speak with customers over the phone to handle schedule adjustments, follow up on open multi-trade quotes, answer inquiries, and ensure 5-star service.
• Play an active role in preparing for and helping facilitate our twice-weekly sales meetings, helping track metrics, review performance, and keep the team energized.

Benefits

• Very Competitive Compensation + Bonus Incentives
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Vacation & Paid Holidays
• Paid Continuing Education & Professional Development
• Supportive, Team-Oriented Company Culture
• Hands-On Leadership Mentorship and Clear Opportunities for Long-term Career Advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed