Assistant Sales Manager

At Ease Pest Solutions•Troutman, NC

5d•Onsite

About The Position

We are a local, veteran-owned and operated pest control company looking for an Assistant Sales Manager. We prioritize employee well-being to ensure excellent client care. This is not an entry-level position and requires some homework during training. It offers an opportunity to learn a trade and build a secure, well-paying, beneficial long-term career. The role involves managing sales, customer service, employee schedules, and operations to drive sales and ensure smooth functioning. The ideal candidate is a great problem solver, able to work independently, multitask, and possesses a positive attention to detail. Excellent communication and the ability to manage a large team effectively are crucial. The candidate must be kind, fair, and a team player.

Requirements

At least 2 years of combined experience in management of a sales-oriented customer service-type environment.
Ability to learn our procedures and policy and enforce such in an enthusiastic and professional demeanor.
Ability to learn the role which you will be managing efficiently and effectively.
Ability to learn and sell our services over the phone with an enthusiastic and professional demeanor.
Detail-oriented.
Ability to pass a drug and background check.
Must be authorized to work in the US.
A college degree is required.
Ability to proficiently type, print, and send reports.
Experience with clerical/administrative work, filing, typing professional emails, etc.
Effective communication and organization skills.
Ability to work in a fast-paced environment.
Possess integrity, be professional, and possess an overall good work ethic.
Must be able to multitask.

Nice To Haves

Ability to work independently at times.

Responsibilities

Learn and enforce company procedures and policies with an enthusiastic and professional demeanor.
Learn the role of the position being managed efficiently and effectively.
Learn and sell services over the phone with an enthusiastic and professional demeanor.
Schedule services in the most efficient and optimized way in the technician's calendars.
Manage multiple employee schedules and calendars on a daily basis.
Implement and promote strategies to increase sales and ensure operations run smoothly.
Provide quality customer service and assist in resolving customer and employee concerns such as billing and service issues.
Address customer cancellation requests in a concerned, professional manner while trying to work through the issue to see if there is a solution that will allow us to retain them as a customer.
Assist with payroll and inventory efficiently.
Investigate billing errors and resolve issues.
Handle incoming and outgoing calls and mail.
Maintain accurate data entry of client accounts.
Pitch solutions to potential customers’ pest issues and set up new services for technicians.
Manage a large team effectively.