Assistant Sales Manager

Mattress Firm • Old Town, ME

1d • Onsite

About The Position

This role is for a Sleep Expert who will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. The Sleep Expert will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. This role involves cultivating strong customer relationships, providing technical and product knowledge, driving individual sales performance and KPIs, maintaining customer relationships post-purchase, staying aware of competitor offerings, and leveraging social media to enhance brand awareness and sales. The position requires the ability to lift, push, or pull 50+ pounds.

Requirements

• Legal authorization to work in the United States without the need for sponsorship.
• Proof of eligibility to work in the United States.
• Ability to lift, push, or pull 50+ pounds.

Nice To Haves

• Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system.

Responsibilities

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience.
• Create a compelling and engaging environment that puts the customer at the center.
• Cultivate strong customer relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed