Assistant Sales Manager - Columbia, SC

BlueCross BlueShield of South Carolina•Columbia, SC

5d•Onsite

About The Position

Assists the Retail Manager by driving sales, mentoring staff, and executing marketing initiatives. Supports educational initiatives by attending community events and providing expertise on products or services. Engages in outside and retail sales with sales teams to boost performance, ensure excellent customer service, and assist with escalations and strategy development. Description Location: This is a full-time position working (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:30am – 5:30pm. It may be necessary, given the business need to work overtime. You may be required to travel between buildings and within the community. This role is located at 7467 Saint Andrews Road Irmo, SC 29063. What You Will Do: Provides retail and outside sales support for customers of health and ancillary insurance products. Analyzes prospective customer needs and matches appropriate company products and services. Generates and acts upon leads for new sales and the sales of replacement and add-on products. Tracks, analyzes, and reports on Retail Center performance. Coaches and trains staff to strengthen skills and empower team members to meet individual and collective sales goals. Defines and communicates criteria to achieve high performance service. Serves as backup to the Retail Manager. Participates in community activities and in local organizations to provide education and service. Supports local presence organization and association integration to assist and leverage relationships for BCBSSC community. Develops and Executes marketing plans to generate traffic, support membership, and create positive brand awareness. Serves as point of contact for the Marketing team in activating monthly Health Fairs and sponsored events. Works closely with marketing and local leadership to support regional business objectives.

Requirements

Bachelor's Degree
4 years job related work experience or Associate's and 2 years job related work experience
3 years retail or healthcare sales/service experience.
Ability to plan, develop, and execute marketing campaigns and meet sales goals.
Demonstrated sales team motivation skills.
Ability to work independently, prioritize effectively, and make sound decisions.
Good judgment skills.
Demonstrated leadership, customer service, presentation, and organizational skills.
Demonstrated verbal and written communication skills.
Analytical or critical thinking skills.
Ability to persuade, negotiate, or influence others.
Ability to direct, motivate, and assess performance of others.
Microsoft Office.
Department of Insurance Licensure must be obtained within 60 days of hire in state employed.
Licensure must be maintained while in job.
Other licensures and certifications may be required and maintained by specific areas.

Responsibilities

Provides retail and outside sales support for customers of health and ancillary insurance products.
Analyzes prospective customer needs and matches appropriate company products and services.
Generates and acts upon leads for new sales and the sales of replacement and add-on products.
Tracks, analyzes, and reports on Retail Center performance.
Coaches and trains staff to strengthen skills and empower team members to meet individual and collective sales goals.
Defines and communicates criteria to achieve high performance service.
Serves as backup to the Retail Manager.
Participates in community activities and in local organizations to provide education and service.
Supports local presence organization and association integration to assist and leverage relationships for BCBSSC community.
Develops and Executes marketing plans to generate traffic, support membership, and create positive brand awareness.
Serves as point of contact for the Marketing team in activating monthly Health Fairs and sponsored events.
Works closely with marketing and local leadership to support regional business objectives.