Assistant Sales Engineer

Wabash Valley Power Alliance•Cooper Corner, IN

About The Position

NineStar Connect is looking for a collaborative, detail-oriented professional to join our Business Sales team as an Assistant Sales Engineer. This role supports the pre-sale, installation coordination, and post-installation process for business telecommunications services. Working closely with the Sales Engineering Project Manager, you’ll help ensure projects move smoothly from initial customer conversations through successful deployment. If you enjoy technology, problem-solving, customer interaction, and working across departments, this could be a great fit.

Requirements

2–3 years of experience in telecommunications, technical sales support, or technology coordination
Strong organizational and communication skills
Ability to manage multiple priorities while maintaining attention to detail
Experience with ERP systems and Microsoft Office Suite preferred

Nice To Haves

Experience with hosted phone systems and/or PBX platforms preferred
iVUE Connect experience is a plus

Responsibilities

Assist with customer meetings and pre-sale consultations
Help prepare quotes for cabling projects and hosted phone deployments
Coordinate internal resources for pre-installation walk-throughs
Support equipment readiness and deployment preparation
Partner with internal technical teams to support successful hosted phone installations
Assist with updates and training related to new products and technical procedures
Help maintain smooth communication between sales and operations teams
Review post-install documentation and coordinate follow-up items
Work cross-functionally with Engineering, Operations, and Sales teams to support service delivery
Occasionally assist with order entry and service order processing during staffing absences
Support accurate entry of business service orders into iVUE Connect
Help process service changes, additions, deletions, and repair requests as needed