Assistant Sales Administrator - $15-$17/ hour

North America Central School Bus/Rohrer Bus•Duncannon, PA

2d•$15 - $17•Onsite

About The Position

Rohrer Bus, a diverse transportation company based north of Harrisburg in Duncannon, PA, has a long history in school and commercial passenger transportation. The Assistant Sales Administrator plays a crucial role in ensuring a smooth workflow for both the school and commercial bus sales teams. This position provides day-to-day support, including telephone assistance, general sales support, and maintaining customer relationships. The role is considered "essential personnel" and may require responding in inclement weather for phone coverage.

Requirements

Excellent communication skills required
Commitment to customer service and satisfaction
Knowledge of, or willingness to learn, KARMAK
Knowledge of PAA regulations, FMVSS regulations and PA School Bus regulations
Valid PA Driver’s License
Must be able to read and write and have the mental capacity to complete the required paperwork and records
Must have excellent people skills to interact with customers in person and on the telephone
Computer skills: Microsoft Office, Internet, E-mail
Must be able to pass background checks and pre-employment drug screening
Must be able to spend hours sitting and using office equipment and computers, which can cause muscle strain
Must have the ability to maintain attention to detail despite interruptions
Must have the ability to read printed materials and a computer screen, and have the hearing and speech necessary to communicate in person and over the telephone
Must be able to maintain a high level of confidentiality, especially pertaining to client information

Responsibilities

Assist appropriate staff with releasing of school buses from the factory to our transport company
Participate in school and commercial vehicle check in
Maintain accurate inventory on our website and within KARMAK
Assist with vehicle inspection prior to delivery
Assist with creating Rohrer packets for deliveries
Learn the KARMAK system to support school and commercial teams
Create work orders for new and used school and commercial buses
Assist with LPO’s and posting of delivery expenses
Assist with warranty paperwork
Provide phone coverage for sales office and the front desk as needed
Provide support for rebates, expense reports and check requests
Maintain well stocked sales material displays