Assistant Retail Store Manager

Galls•Houston, TX

4d•Onsite

About The Position

Galls proudly serves America's Public Safety and Military professionals by combining the broadest selection of uniforms, equipment, and solutions in the industry with relentless customer service. With a national footprint of more than 160 locations and over 1,800 associates, Galls is the largest retailer specializing in Public Safety. Over one million Law Enforcement, Firefighting, Emergency Medical, Federal, Military, Corrections, Security, Postal, Public Transportation, and other essential workers each year trust Galls as their service provider. As Assistant Retail Sales Manager you will provide effective leadership for the store (branch). Under the guidance and direction of the Branch Manager, will assume responsibility for store P&L: driving revenue growth; market growth and market share; and for effectively managing expenses, profitability, and customer satisfaction/experience. Will be held accountable for an operating plan that is consistent with these strategies and principles and that delivers the expected results.

Requirements

Proven ability to manage all aspect of a retail operation.
Experience leading, coaching and developing a retail staff
Financial Acumen with proven track record in managing and tracking retail expenses and profitability
Strong Computer Skills – must be able to operate all aspects of ‘GQ’ (internal sales/inventory/production system).
Possess decision making skills; able to assess issues and resolve any problems
Customer Service Skills to include listening, negotiation, and communication skills to resolve any issues/concerns
Demonstrate flexibility and ability to multi-task.

Nice To Haves

Specialty Retail and/or market/industry knowledge preferred (law enforcement, fire, private security, military)
Able to contribute to strategic planning process and show knowledge about opportunities/risks for the business
4 Year Degree or Equivalent
Prior Retail Operations Leadership Experience desired – prefer specialty retail background.

Responsibilities

Meet or exceed sales, margin, and profitability goals.
Execute store merchandising and product strategies.
Assist in development and implementation of monthly promotional campaigns and marketing plans.
Assist store manager in weekly and monthly scheduling.
Collaborate with inventory management team to maximize the return on inventory investments.
Accountable for meeting inventory objectives and effectively managing loss prevention goals.
Assist in the development and implementation of operating processes that are aligned with the overall retail strategy.
Conduct audits within store to insure effective operations.
Assist in selection, development, and evaluation of team members.
Assist in performance goals for each team member and provide regular performance feedback.
Provide effective training and accountability for staff on internal operating system, customer service principles, cash management procedures and safety/loss prevention etc.