Bilingual Spanish Assistant Retail Store Manager
About The Position
This role is for a Bilingual Spanish Assistant Retail Store Manager who speaks both Spanish and English. The position involves leading store operations, managing and developing a team, and ensuring customers have a positive experience with AT&T's services, entertainment, and technology. The Assistant Store Manager will partner with the Store Manager to oversee daily operations, including merchandising, product launches, and meeting sales objectives. The role also includes coaching retail sales consultants to achieve sales and service goals. AT&T offers paid training for this position.
Requirements
- Speak Spanish and English.
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- The ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective.
- Ability to champion change.
- Ability to inspire your team through high performance, collaboration, and teamwork.
- Ability to utilize professional expertise to solve problems and analyze issues.
- Ability to take initiative, strive, and create results.
Responsibilities
- Oversee store operations.
- Manage and develop a team.
- Ensure AT&T customers experience best-in-class services, entertainment, and technology.
- Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
- Assist with merchandising and product launches.
- Help meet and exceed sales objectives.
- Ensure customers receive an extraordinary experience with products and services.
- Coach a team of retail sales consultants to ensure they meet sales and service goals.
- Champion change.
- Inspire team through high performance, collaboration, and teamwork.
- Utilize professional expertise to solve problems and analyze issues.
- Take initiative, strive, and create results.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available, but it is unprotected.
- Adoption Reimbursement
- Disability Benefits (short-term and long-term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone
- Additional starting pay if bilingual.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
