About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to join its retail team. In this role, you will assist and support the Retail Store Manager in coaching and leading team members to provide the best customer experience and technology solutions from a variety of AT&T products and services. This is a full-time position with a strong base pay and a commission and bonus schedule that rewards hard work and dedication. You will work in a fast-paced industry focused on customer satisfaction and engaging sales activities, with opportunities for new opportunities and financial rewards as you learn and succeed. Every day, you'll work in an energetic environment with customers and colleagues who appreciate your dedication and commitment.

Requirements

  • Management experience in a similar field (Required), preferably in the Wireless Industry
  • Experience in retail or customer-facing sales environment (Required)
  • Ability to work flexible hours including evenings, weekends, and holidays (Required)
  • Demonstrated ability to meet performance and operation standards (Required)
  • Ability to motivate, lead, and coach to results (Required)
  • Strong organizational skills and attention to detail (Required)
  • Highly effective communication and interpersonal skills (Required)
  • Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent. (Required)

Nice To Haves

  • Bilingual (Preferred but may not be required depending on location)
  • Bachelor’s degree (Preferred)
  • Retail or customer-facing sales experience in the telecommunications industry (Preferred)
  • Experience prospecting through outbound calls. (Preferred)

Responsibilities

  • Meet and exceed personal performance goals and AT&T standards of performance
  • Execute and exceed on all sales and operation initiatives in a timely manner
  • Assist the Retail Store Manager in maintaining location operations, staffing, inventory, and appearance
  • Assist the Retail Store Manager in the development, training, and management of team members
  • Helping customers make buying decisions by delivering outstanding customer service
  • Training and developing your skills to become a top My Wireless Retail Store Manager when the opportunity presents itself
  • Maintain a fun, clean and exciting work environment for customers and team members
  • Work as a team member so together you exceed person and team goals
  • Participate in marketing activities designed to maximize your selling opportunities each day

Benefits

  • Strong Base Pay and a commission and bonus schedule
  • Ongoing paid training
  • Pathway to manage your own location
  • Exciting career paths and growth potential
  • Uncapped commission program when meeting or exceeding sales goals
  • Medical, Dental and Vision coverage
  • Life Insurance
  • 401(K) Retirement Program
  • Paid Vacation Time
  • Total Pet Plan and Pet Insurance
  • Employee Assistance Program
  • Discounts off our latest devices and AT&T service plans
  • Welcome kit of fun gear to get you started that includes 2 AT&T work shirts and personal protective equipment
  • Exclusive sales contests and incentives for hitting key AT&T initiatives
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