Bilingual Spanish Assistant Retail Store Manager

AT&TPineville, NC
$47,500 - $71,300Onsite

About The Position

This role involves leading a retail store, overseeing daily operations, managing and developing a team, and ensuring customers have a positive experience with AT&T's services, entertainment, and technology. The Assistant Store Manager partners with the Store Manager to handle merchandising, product launches, and sales objectives. They will also conduct outreach and promotional activities, including off-site events, and coach retail sales consultants to meet sales and service goals. The company provides paid training for leadership success.

Requirements

  • Speak Spanish and English.
  • Three or more years of sales and/or customer experience in telecommunications or a related industry.
  • Prior management experience.
  • Well-developed planning, analytical and problem-solving skills.
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems.
  • The ability to collaborate with key stakeholders on initiatives beyond store walls.
  • Strategic perspective and the ability to champion change.
  • The ability to take initiative and strive for results.

Nice To Haves

  • Additional starting pay for being bilingual.

Responsibilities

  • Oversee all aspects of daily retail store operations.
  • Assist with merchandising and product launches.
  • Help meet and exceed sales objectives.
  • Ensure customers receive an extraordinary experience with products and services.
  • Perform additional outreach and promotional activities, including off-site events.
  • Coach a team of retail sales consultants to ensure they meet sales and service goals.
  • Inspire the team through high performance, collaboration, and teamwork.
  • Utilize professional expertise to solve problems and analyze issues.
  • Take initiative and strive to create results.

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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