Assistant Retail Store Manager GA

Goodwill • LaFayette, GA

3d • $17 - $17 • Onsite

About The Position

The Assistant Retail Store Manager assists in managing the daily operations of donated merchandise in accordance with agency business practices, policies, procedures, and budget projections. The role supports Goodwill Industries of the Greater Chattanooga Area’s mission and helps meet store sales, production, and operational standards. The manager supervises store personnel, supports customer and donor service, maintains store operations and records, and promotes a safe and orderly work environment. The position is based at the LaFayette Store in LaFayette, Georgia, and requires availability during business operating hours, including days, evenings, holidays, blackout periods, and weekends.

Requirements

• High school diploma or GED is preferred.
• Three years of experience supervising 12 or more employees in retail, manufacturing, production, or food services is preferred, and/or demonstrated success and completion of Goodwill-assigned training.
• High attention to detail.
• Excellent oral and written communication skills in English and strong interpersonal skills.
• Proficiency in Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.
• Ability to adapt to growth and a changing agency environment.
• Ability to complete and maintain CPR and First Aid certifications.
• Ability to speak, read, and write English.
• Reliable transportation and communication.
• Valid driver’s license.
• Availability to work as needed during operating business hours, including days, evenings, holidays, blackout periods, and weekends.

Nice To Haves

• Associate degree or completion of related retail management coursework is preferred.
• Bilingual ability is a plus.

Responsibilities

• Support Chattanooga Goodwill’s mission, vision, values, and organizational guiding principles through words, actions, and decisions.
• Maintain the confidentiality of agency, employee, and participant information.
• Maintain punctual and dependable attendance.
• Manage the budget and expenditures in accordance with agency, departmental, and store financial goals.
• Hire, train, evaluate, motivate, and supervise store personnel to meet or exceed operational standards.
• Follow agency policies, DGR standard operating procedures, and safety and security policies and procedures.
• Greet and assist donors and customers and provide excellent customer service.
• Assist with resolving complaints and communicate with the management team.
• Maintain proficiency in tasks required across all workstations.
• Monitor and maintain store appearance and housekeeping to agency standards.
• Perform and assist with functions completed by store personnel.
• Attend required meetings and training and conduct monthly meetings with store employees.
• Maintain company records and reports accurately and on time.
• Help meet store sales and production goals through sales and item processing.
• Follow safety policies, procedures, rules, regulations, and codes; attend safety training and meetings; and immediately report unsafe conditions, accidents, or injuries.
• Assist at other store locations as needed.
• Perform other assigned duties and projects.

Benefits

• Employee discount.
• 401(k) and Roth retirement plans with matching contribution after eligibility.
• Skills and development opportunities.
• For full-time employees: company-paid dental and vision insurance for the employee.
• For full-time employees: company-paid basic life insurance equal to 1.5 times salary.
• For full-time employees: company-paid Primary Care through TextCare for the household.
• Voluntary term life insurance, disability insurance, and ID theft insurance.
• Medical insurance and Health Savings Account.
• Paid Time Off program, with the potential for up to three weeks during the first year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED