Assistant Retail Manager

Boot Hill Museum•Dodge City, KS

5d•Onsite

About The Position

The Assistant Retail Manager supports the Retail Manager in ensuring smooth daily operations of the museum’s retail spaces. This role focuses on creating a positive and memorable visitor experience while assisting across multiple museum areas as needed.

Requirements

1–2 years of retail and customer service experience, with some supervisory or lead responsibilities preferred.
Friendly and professional manner with strong customer service skills.
Good decision-making skills and reliability in fast-paced environments.
Strong communication skills.
Ability to stand and walk for up to 8 hours.
Ability to lift and carry up to 30 pounds.
Bending, reaching, and stretching as required.

Responsibilities

Greet and assist museum visitors, including handling sales, ticketing, and providing tourism information.
Support the Gift Shop Manager in day-to-day retail operations.
Assist in training and supporting gift shop personnel.
Tag and label merchandise once received by the Store Manager and ensure items are stocked and displayed properly.
Help stock and arrange merchandise on the sales floor according to the Store Manager’s guidance, ensuring displays are organized, attractive, and visitor-friendly.
Provide support for the museum’s online store, including preparing and shipping orders, and helping ensure website inventory matches stock on hand.
Provide basic troubleshooting support for the point-of-sale system.
Help maintain clean, safe, and welcoming environments for staff and visitors.
Monitor the museum complex on weekends for cleanliness, employee attendance, and general visitor experience.
Assist in addressing urgent incidents or accident situations.
Participate in year-end inventory.
Work shifts in the Long Branch, General Store, Gift Shop, and other museum areas as assigned.
Other duties as assigned.